Human Factors Specialist
Transdev Australia & New Zealand
Date: 7 hours ago
City: Sydney, New South Wales
Contract type: Full time
The role
The Human Factors Specialist will lead the integration of human factors principles to enhance safety and operational efficiency across our Light Rail Networks in Sydney and Parramatta.
As a senior safety leader, this role is accountable for taking a strategic approach to risk mitigation and potential hazards. You will be required to apply project management and program controls to ensure timely and effective delivery of safety initiatives.
Responsible for producing high-quality documentation to support our Safety Management Systems (SMS) and demonstration of Safety Far As Is Reasonably Practicable (SFAIRP) compliance, you will deliver actionable insights, drive transformative change, and identify opportunities to optimise program safety and performance.
What You Bring
Advanced Knowledge of Human Factors Principles: Demonstrated expertise in human factors/ergonomics (e.g., cognitive psychology, workload analysis, human error assessment), with a degree or certification in human factors, psychology, or a related field, and proficiency in applying Human Factors standards including AS7470:2016.
Experience in Strategic Risk Management: Minimum of 5 years of experience in identifying, assessing, and mitigating strategic risks, with proven ability to integrate human factors into enterprise risk management frameworks (e.g., ISO 31000) within transportation or safety-critical industries.
Proficiency in Human Reliability and Workload Analysis: Practical experience conducting human reliability assessments and workload evaluations, with skills in tools like task analysis, HEI (Human Error Identification), or simulation software to address operational and strategic risks.
Strong Regulatory and Compliance Expertise: In-depth understanding of rail safety regulations (e.g., RSNL) and industry standards, with experience ensuring compliance through human factors interventions, such as designing training programs or operational procedures.
Facilitation and Stakeholder Engagement Skills: Proven ability to lead cross-functional workshops and collaborate with diverse stakeholders (e.g., engineers, operators, regulators), with excellent communication skills to translate complex human factors concepts into actionable strategies for portfolio management.
Data Analysis and Reporting Capabilities: Experience in developing and tracking human factors-related KPIs (e.g., error rates, compliance metrics), with proficiency in data analysis tools (e.g., Excel, SPSS) and the ability to produce clear, evidence-based reports to inform strategic decision-making.
The Benefits For You
In return, we offer flexible work - 3 days in office, competitive pay and benefits, and a positive culture that embraces diversity and employee feedback. We genuinely invest in our people and the work you carry out at Transdev touches the lives of your family, friends and future generations alike. Working in a growing, global business will provide diverse career experiences for you to make your mark, push boundaries and reach your maximum potential.
By supporting a diverse workforce, we also encourage candidates who require any reasonable adjustments during the application process to let the recruitment team know. Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on our Work180 page .
About Transdev
At Transdev, we believe public transport plays an important part in how a city comes to life. Our day to day work influences our families, friends and future generations where they live, work and play. Whatever your role is at Transdev, you contribute to improving the mobility of our customers, and the positive impact this can have on their lives, their community and our environment; and that’s why we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.
Our values and beliefs
Transdev celebrates diversity and equal opportunities! We are committed to creating an inclusive environment for all employees, regardless of race, gender, Indigenous status, age, religion, sexual orientation, disability, veteran status, or any other protected status. We want to reflect the diversity of the communities we serve and strongly encourage applications from individuals from all backgrounds and communities.
Our recruitment process
We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.
Interested?
If you're as passionate about having a positive impact on the safety of our people and the community then click the ‘Apply now’ button to go to our careers website and complete your application form online.
Don’t tick all the boxes? Transdev is committed to a workplace as diverse as the community we serve and we encourage all applicants to apply
The Human Factors Specialist will lead the integration of human factors principles to enhance safety and operational efficiency across our Light Rail Networks in Sydney and Parramatta.
As a senior safety leader, this role is accountable for taking a strategic approach to risk mitigation and potential hazards. You will be required to apply project management and program controls to ensure timely and effective delivery of safety initiatives.
Responsible for producing high-quality documentation to support our Safety Management Systems (SMS) and demonstration of Safety Far As Is Reasonably Practicable (SFAIRP) compliance, you will deliver actionable insights, drive transformative change, and identify opportunities to optimise program safety and performance.
What You Bring
Advanced Knowledge of Human Factors Principles: Demonstrated expertise in human factors/ergonomics (e.g., cognitive psychology, workload analysis, human error assessment), with a degree or certification in human factors, psychology, or a related field, and proficiency in applying Human Factors standards including AS7470:2016.
Experience in Strategic Risk Management: Minimum of 5 years of experience in identifying, assessing, and mitigating strategic risks, with proven ability to integrate human factors into enterprise risk management frameworks (e.g., ISO 31000) within transportation or safety-critical industries.
Proficiency in Human Reliability and Workload Analysis: Practical experience conducting human reliability assessments and workload evaluations, with skills in tools like task analysis, HEI (Human Error Identification), or simulation software to address operational and strategic risks.
Strong Regulatory and Compliance Expertise: In-depth understanding of rail safety regulations (e.g., RSNL) and industry standards, with experience ensuring compliance through human factors interventions, such as designing training programs or operational procedures.
Facilitation and Stakeholder Engagement Skills: Proven ability to lead cross-functional workshops and collaborate with diverse stakeholders (e.g., engineers, operators, regulators), with excellent communication skills to translate complex human factors concepts into actionable strategies for portfolio management.
Data Analysis and Reporting Capabilities: Experience in developing and tracking human factors-related KPIs (e.g., error rates, compliance metrics), with proficiency in data analysis tools (e.g., Excel, SPSS) and the ability to produce clear, evidence-based reports to inform strategic decision-making.
The Benefits For You
In return, we offer flexible work - 3 days in office, competitive pay and benefits, and a positive culture that embraces diversity and employee feedback. We genuinely invest in our people and the work you carry out at Transdev touches the lives of your family, friends and future generations alike. Working in a growing, global business will provide diverse career experiences for you to make your mark, push boundaries and reach your maximum potential.
By supporting a diverse workforce, we also encourage candidates who require any reasonable adjustments during the application process to let the recruitment team know. Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on our Work180 page .
About Transdev
At Transdev, we believe public transport plays an important part in how a city comes to life. Our day to day work influences our families, friends and future generations where they live, work and play. Whatever your role is at Transdev, you contribute to improving the mobility of our customers, and the positive impact this can have on their lives, their community and our environment; and that’s why we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.
Our values and beliefs
Transdev celebrates diversity and equal opportunities! We are committed to creating an inclusive environment for all employees, regardless of race, gender, Indigenous status, age, religion, sexual orientation, disability, veteran status, or any other protected status. We want to reflect the diversity of the communities we serve and strongly encourage applications from individuals from all backgrounds and communities.
Our recruitment process
We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.
Interested?
If you're as passionate about having a positive impact on the safety of our people and the community then click the ‘Apply now’ button to go to our careers website and complete your application form online.
Don’t tick all the boxes? Transdev is committed to a workplace as diverse as the community we serve and we encourage all applicants to apply
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