Advisor Governance (Risk & Compliance)

Advisor Governance (Risk & Compliance), Ongoing opportunity based in Sydney with hybrid/flexible working options available

• Ongoing opportunity
• Based in Sydney with hybrid and flexible working options
• Clerk Grade 7/8: $113,574 - $125,720+ super, commensurate with experience

About Us

Governance, Risk and Assurance (GRA) supports the Department of Customer Service (DCS) by delivering strategy, policy, reporting and business monitoring. The Team encompasses the functions of Compliance, Privacy, Risk, Climate Change Risk and Business Continuity management. We work together to help DCS reduce the risk from our operations, particularly risks to our valuable information resources along with supporting incident response.

About the Role

We are looking for someone who understands the risk landscape we work in and can support the delivery of the risk function across the Department.

We work with the Executive to identify, assess, monitor and manage enterprise risks. We also work with risk leads and champions across the department to build risk management capability, monitor, maintain and develop the risk management function, ensure the enablers for the risk function meet organisational needs, and provide information to senior leadership critical to understanding delivery of our strategic obligation.

We need someone who can contribute to the development of the risk function, convey the needs of the function and provide the technical skills to support delivery of the function. You will have experience advising, influencing and working with colleagues who are strong in their field and also those who are developing their understanding and capabilities.

You will play a lead role supporting the risk function, with a particular focus on our tools and systems. You will also play a key role in the process to procure a system solution for our key functions of risk and compliance.

To be successful in this role, you will:

• Have experience in managing governance programs in risk or a similar area
• Be able to design and manage projects to support business outcomes
• Contribute to strategic and continuous improvement plans
• Be able to communicate well to a variety of audiences in different formats
• Negotiate and influence outcomes with peers to ensure optimal service delivery
• Maintain awareness of issues, policies and solutions relevant to your area of expertise

How to apply

Please provide a brief cover letter (no more than two pages) outlining what skills and experience you will bring to this role. Please include your current resume with no more than 5 pages

Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Friday 25th July

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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