Account Manager - Social Media Agency
The Merchantwise Group
Date: 7 hours ago
City: Melbourne, Victoria
Contract type: Full time

Account Manager – The Social CliQ
Are you ready to level up your account management career in the social space? If you’re strategic, results-driven, and thrive on building great client relationships - all while having a laugh and pushing creative boundaries - then read on.
At The Social CliQ, we’re not your average agency. We’re a team of smart, social-savvy humans who deliver thumb-stopping campaigns across fashion, beauty, lifestyle and FMCG brands. Based in iconic St Kilda, our culture is big on collaboration, bold ideas, and yes… memes.
What You’ll Do
Ready to join the CliQ?
Hit Apply Now and don’t forget to include your CV and a short cover letter telling us why you're the perfect fit.
Let’s make something scroll-stopping together.
Are you ready to level up your account management career in the social space? If you’re strategic, results-driven, and thrive on building great client relationships - all while having a laugh and pushing creative boundaries - then read on.
At The Social CliQ, we’re not your average agency. We’re a team of smart, social-savvy humans who deliver thumb-stopping campaigns across fashion, beauty, lifestyle and FMCG brands. Based in iconic St Kilda, our culture is big on collaboration, bold ideas, and yes… memes.
What You’ll Do
- Manage and grow a portfolio of key client accounts
- Build trusted relationships with clients through clear, proactive communication
- Lead strategy and content planning that drives real results (hello, 3x ROAS!)
- Set and track monthly KPIs in collaboration with the Account Director
- Review and optimise client performance every 3 months
- Deliver end-to-end campaigns across paid and organic channels
- Stay on top of timelines, budgets, and hours worked – and manage profitability
- Report monthly on results and uncover opportunities to scale and improve
- Spot upsell opportunities and help drive account growth
- Mentor and guide the broader client services team as our lead strategist
- 2+ years in an agency or client-facing marketing role
- Hands-on experience in paid media (Meta Ads, Google Ads, Pinterest, LinkedIn)
- Sharp communication skills – both written and verbal
- Strategic thinking with a love of data, creative, and performance
- Solid understanding of all major social platforms
- A proactive mindset and the ability to manage multiple moving parts
- Confidence presenting your ideas to clients and team members
- Bonus if you’ve used platforms like Monday.com or Sked (but not a dealbreaker)
- A fun, high-energy team that values creativity and collaboration
- Mentorship and real career development opportunities
- Hybrid flexibility + a fab office in St Kilda
- Work on brands you actually know (and love)
- A supportive environment where new ideas are always welcome
- Access to a broader network of creative, media, and licensing specialists through the Merchantwise Group
Ready to join the CliQ?
Hit Apply Now and don’t forget to include your CV and a short cover letter telling us why you're the perfect fit.
Let’s make something scroll-stopping together.
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