Director of Commercial
Pan Pacific Perth
Date: 10 hours ago
City: Perth, Western Australia
Contract type: Full time
About The Job
Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels including the newly refurbished Pan Pacific Perth. Featuring 488 elegant guest rooms and suites, the exclusive Pacific Club Lounge, Award winning Uma Restaurant and an expansive MICE offering, Pan Pacific Perth is undergoing an exciting transformation and we’re looking for an experienced Director of Commercial to drive our Commercial success.
The Role
The successful candidate will ensure the hotel achieves its revenue, market share, and profitability goals while maintaining the integrity and prestige of a luxury brand experience. The ideal candidate is a commercially astute, data-driven leader with a strong luxury hospitality background and a proven ability to optimize performance across multiple channels while building strong partnerships and leading high-performing teams.
Key Responsibilities
Benefits
Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels including the newly refurbished Pan Pacific Perth. Featuring 488 elegant guest rooms and suites, the exclusive Pacific Club Lounge, Award winning Uma Restaurant and an expansive MICE offering, Pan Pacific Perth is undergoing an exciting transformation and we’re looking for an experienced Director of Commercial to drive our Commercial success.
The Role
The successful candidate will ensure the hotel achieves its revenue, market share, and profitability goals while maintaining the integrity and prestige of a luxury brand experience. The ideal candidate is a commercially astute, data-driven leader with a strong luxury hospitality background and a proven ability to optimize performance across multiple channels while building strong partnerships and leading high-performing teams.
Key Responsibilities
- Lead the development and execution of the hotel’s overall commercial strategy in alignment with the brand, ownership goals, and market dynamics.
- Collaborate closely with the General Manager and Executive Committee to align business planning and financial forecasting with commercial objectives.
- Identify growth opportunities across all market segments and revenue streams, including rooms, F&B, wellness, and ancillary services.
- Direct the revenue and reservations teams to drive optimal rate strategies and yield management across all distribution channels.
- Inspire, coach, and lead high-performing teams across all commercial disciplines.
- Previous experience in luxury hospitality commercial leadership, preferably across multiple markets.
- Deep understanding of luxury consumer behaviour, digital marketing trends, and data-driven decision-making.
- Exceptional leadership, communication, and stakeholder management skills.
- Experience working with international brands and owners, with strong financial and strategic acumen.
Benefits
- Competitive salary package
- Hotel discounts through our global alliance program Discovery and Pan Pacific Hotels Group Hotels
- 50% off food and 50% off beverages at the hotel’s restaurant and Bar
- Ongoing learning and development
- Complimentary meal whilst on shift
- Employee Assistance Program
- On site parking whilst on shift
- Dry Cleaning Allowance
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