Moneycare Team Leader
The Salvation Army Australia
Date: 12 hours ago
City: Alice Springs, Northern Territory
Contract type: Full time
Number Of Positions Available
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Lead with Purpose – Become a Moneycare Team Leader in Alice Springs
Why this role matters
At The Salvation Army, we know that financial hardship can impact every part of a person’s life—from their mental health to their sense of hope. That’s why Moneycare, our national financial counselling and capability program, exists. As one of the largest and longest-running programs of its kind in Australia, we walk alongside individuals and families in tough times—offering not just financial guidance, but a genuine path toward healing, resilience, and renewed confidence.
The impact is real and lasting. Our evidence-based outcomes show that those who access our services experience meaningful improvements in mental wellbeing, financial stability, and overall life satisfaction. Grounded in compassion, professionalism, and care, Moneycare delivers holistic, strengths-based support that changes lives.
About The Role
We’re looking for a compassionate and values-driven Team Leader to join our Moneycare team in Alice Springs. In this leadership role, you’ll guide and support a dedicated team of financial counsellors and capability workers, helping them deliver high-quality, client-centred services to the community.
You’ll bring a proactive and collaborative approach to your work, empowering your team and contributing to a service that not only eases financial stress—but restores dignity and strengthens futures.
This is a fixed-term, full-time role until January 2026
You will successfully
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
We’d respectfully acknowledge culture and connection, invite interest, and emphasize the importance of community leadership:
Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.
We recognise the strength, knowledge, and wisdom that Aboriginal and Torres Strait Islander communities bring to our work, and we are committed to building culturally safe, inclusive services.
In this role, your understanding of community, culture, and connection will be deeply valued as you help lead a team making a difference in the lives of people facing financial hardship in Alice Springs.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Lead with Purpose – Become a Moneycare Team Leader in Alice Springs
Why this role matters
At The Salvation Army, we know that financial hardship can impact every part of a person’s life—from their mental health to their sense of hope. That’s why Moneycare, our national financial counselling and capability program, exists. As one of the largest and longest-running programs of its kind in Australia, we walk alongside individuals and families in tough times—offering not just financial guidance, but a genuine path toward healing, resilience, and renewed confidence.
The impact is real and lasting. Our evidence-based outcomes show that those who access our services experience meaningful improvements in mental wellbeing, financial stability, and overall life satisfaction. Grounded in compassion, professionalism, and care, Moneycare delivers holistic, strengths-based support that changes lives.
About The Role
We’re looking for a compassionate and values-driven Team Leader to join our Moneycare team in Alice Springs. In this leadership role, you’ll guide and support a dedicated team of financial counsellors and capability workers, helping them deliver high-quality, client-centred services to the community.
You’ll bring a proactive and collaborative approach to your work, empowering your team and contributing to a service that not only eases financial stress—but restores dignity and strengthens futures.
This is a fixed-term, full-time role until January 2026
You will successfully
- Work collaboratively with regional, state and national management, finance, HR and other TSA services to ensure that Moneycare services operate efficiently and effectively, according to budget and with a focus on continual improvement to the quality of service to the community.
- Assist in preparing funding submissions and funding body reports. Work to establish new services once funding is obtained in a timely manner.
- Ensure the provision of professional/casework supervision of team members, to ensure the smooth operation, welfare of team members and effective performance of Moneycare.
- Ensure systems are in place to ensure the service meets all Moneycare, professional body, funding body and regulatory requirements and standards.
- Provide a holistic financial counselling service to people in financial difficulty or crisis, which recognises the ways in which other life issues may interact with financial issues and consider the clients’ unique circumstances.
- Develop options with clients enabling them to best deal with their situations. Maintain a caseload in line with professional body requirements to retain accreditation
- Accreditation as a Financial Counsellor would be highly regarded
- Diploma of Financial Counselling or equivalent (or working towards)
- Demonstrated ability to work within a counselling framework (or working towards)
- Be willing to commence training as a Financial Counsellor and complete the Diploma of Financial Counselling as expediently as possible
- Experience in the field of welfare, community services, counselling or business/finance is preferable
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
- Flexible working conditions
- Health, fitness and financial discounts / benefits
- Paid parental leave - 12 weeks
- Up to 8 weeks leave per year through our purchase leave scheme
- Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
- Purpose driven career which has positive social and sustainable outcomes
- Employee Assistance Program - Independent confidential counselling service;
- Opportunity for career development;
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
We’d respectfully acknowledge culture and connection, invite interest, and emphasize the importance of community leadership:
Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.
We recognise the strength, knowledge, and wisdom that Aboriginal and Torres Strait Islander communities bring to our work, and we are committed to building culturally safe, inclusive services.
In this role, your understanding of community, culture, and connection will be deeply valued as you help lead a team making a difference in the lives of people facing financial hardship in Alice Springs.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration