Senior Manager, Event Operations

NFL Events is seeking a full-time employee for a two-year contract within the NFL Live Event Operations department. The primary responsibility of this role is the planning and tactical execution of the NFL’s portfolio of live events, with a focus on delivering the league’s international games in the Asia Pacific market. This role will also support other international NFL Live Events as needed.

The ideal candidate will have experience in large-scale event management, stadium/venue operations, international event logistics, and team/athlete management. Additionally, the candidate should have experience working in a matrixed organization, with a proven track record of cross-functional collaboration, as well as strong presentation and communication skills.

Responsibilities

• Serve as the local event liaison for the NFL Melbourne Game throughout the planning process
• Support the event lead on game operations overall including but not limited to; master site planning, venue and facility management, vendor management, production, budgeting, site operations, transportation, wayfinding, logistical planning and execution including oversight of agencies in these roles 
• Oversee site visits and coordinate event planning meetings, develop agendas and create follow up task lists  
• Ensure smooth operations for the NFL’s key constituent groups including but not limited to participating teams, team ownership, partners, media, broadcast, fans and staff   
• Assist other departments locally to scout other potential sites and fulfill local needs
• Lead scouting and support delivery of future games within the Asia Pacific market
• Ability to work independently and sometimes on unconventional hours to liaise with the NY office.
• Take leadership role in core elements of event as assigned  
• Develop and deliver visually appealing, persuasive and effective presentation materials  
• Ability to present clearly to cross organizational group on a regular basis  
• Provide operational support across ancillary events as needed  
• Provide administrative support including but not limited to contract management, invoicing, and scheduling   
•  Supervise a local staff of up to 2 seasonal employees
  
  

Required Qualifications

• Bachelor’s degree
• 7+ years of major event production or operations experience  
• 3+ years of management experience
• Knowledge of venue/stadium, media and broadcast operations  
• Ability to manage multiple projects in a fast-paced, high-pressure environment  
• Ability to lead others and collaborate with a variety of groups at different levels  
• Experience managing production and event budgets  
• Demonstrated experience working with outside agencies   
• Strong organizational and presentation skills  
• Strong writing and communications skills  
• Strong negotiation skills  
• Proactive self-starter who works well within a team, strong interpersonal skills  
• Ability to think outside of the box/ Creative Problem Solving  
• Able to pivot quickly and problem solve in real time  
• Ability to work long and unconventional hours, weekends and holidays
  
  

Other Key Attributes / Characteristics

• Past venue management and logistics planning experience  
• Previous experience producing international large scale events  
• Proven track record of managing vendors/labor/workforce  
• High-end client servicing experience  
• Demonstrated team player   
• Proficiency in foreign language/s a plus  
  
  

Terms / Expected Hours of Work

• Physical Demands: This is a live event production role and, at times, will require physicality.  This could involve lifting, moving heavy objects, extended periods outdoors in inclement weather, long hours of physical movement during show production, extensive travel requirements, site builds and adjustment of physical assets.  
• Travel: Significant international travel required, up to 50%.
• This role is based in Melbourne, Australia, but ideal candidate would be open to relocation in the future based on future international markets.
• NFL employees are required to work 40 hours per week.
• Some weekend and holiday around planning and execution of events
• Expected to work some unconventional hours as continued planning with the NY office
  
  

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.

Who We Are

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
  
  

NFL Leadership Attributes

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
  
  

Who You Are

Talent Attributes: What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset