M365 Exchange Support Engineer
Avanade
Date: 13 hours ago
City: Canberra, Australian Capital Territory
Contract type: Full time
Avanade is growing, and we seek passionate and driven technology professionals to join our Managed Services team delivering continuous value to our client’s businesses.
Come join us
We are seeking an Exchange End User Support Engineer.
As an experienced Exchange End User Support engineer within our Workplace practice, you will bring support experience to the technical delivery of enterprise scale solutions into public, hybrid, and secure cloud environments.
Skills And Experiences
Your experience in Exchange End User support, including both on-prem and online Exchange, Office365, Identity Management, Intune, Azure Active Directory, Monitoring, auditing, and operations is foundational to this role.
We also need you to have experience across a variety of technologies that may include:
In Addition, Your Professional Skillset Likely Includes
Over 2 years relevant technology experience including solution and delivery particularly within a consultancy or systems integrator.
You will be an Australian Citizen with existing security clearance (Preferably NV-1).
This role will require you to sit onsite 5 days a week
About You
You are an experienced Exchange support engineer with a track record of support engineering and client focus. You have good communication and interpersonal skills that will enable you to develop relationships with internal and external stakeholders and contribute effectively to our Managed Services organisation.
You will also possess analytical and problem-solving skills enabling you to be creative and innovative in the support of our clients. You will also seek to continually improve our clients’ environments though evergreen practices and platform evolution.
You will be an Australian Citizen with existing security clearance (Preferably NV-1).
This role will require you to sit onsite 5 days a week.
What You'll Do
As an experienced Exchange End User Support engineer within our Workplace practice, you will bring support experience to the technical delivery of enterprise scale solutions into public, hybrid, and secure cloud environments. You will be responsible for working closely with customers to provide a high touch managed services partnership model and ensure a great customer experience.
Learn more
Learn more
Interested in knowing what’s going on inside Avanade? Check out our blogs:
Some of the best things about working at Avanade
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
Inspire greatness in our people by
Accelerate the impact of our people by
Come join us
We are seeking an Exchange End User Support Engineer.
As an experienced Exchange End User Support engineer within our Workplace practice, you will bring support experience to the technical delivery of enterprise scale solutions into public, hybrid, and secure cloud environments.
Skills And Experiences
Your experience in Exchange End User support, including both on-prem and online Exchange, Office365, Identity Management, Intune, Azure Active Directory, Monitoring, auditing, and operations is foundational to this role.
We also need you to have experience across a variety of technologies that may include:
- Exchange Online / On-Premises / Hybrid
- Microsoft 365 (Exchange, Teams, SharePoint & OneDrive)
- Active Directory & Entra ID and Device Group Policy management
- Microsoft Endpoint Manager (Intune & Config Manager) inclusive of Co-Management, Windows Autopilot
- Windows 365
- Windows 10/11, iOS, Android, macOS Endpoints
- Microsoft Defender (Endpoint, Identity & Office 365)
In Addition, Your Professional Skillset Likely Includes
- Proven ability to work within a structured IT governance framework and deliver results that adhere to relevant Commonwealth standards and policies.
- Stakeholder engagement and relationship management skills, both written and verbal with ability to negotiate outcomes as required.
- Provide technical expertise to projects and business areas.
- Maintains a high level of professionalism, has sound judgement and decision-making skills.
- Ability to work autonomously and is highly motivated.
Over 2 years relevant technology experience including solution and delivery particularly within a consultancy or systems integrator.
You will be an Australian Citizen with existing security clearance (Preferably NV-1).
This role will require you to sit onsite 5 days a week
About You
You are an experienced Exchange support engineer with a track record of support engineering and client focus. You have good communication and interpersonal skills that will enable you to develop relationships with internal and external stakeholders and contribute effectively to our Managed Services organisation.
You will also possess analytical and problem-solving skills enabling you to be creative and innovative in the support of our clients. You will also seek to continually improve our clients’ environments though evergreen practices and platform evolution.
You will be an Australian Citizen with existing security clearance (Preferably NV-1).
This role will require you to sit onsite 5 days a week.
What You'll Do
As an experienced Exchange End User Support engineer within our Workplace practice, you will bring support experience to the technical delivery of enterprise scale solutions into public, hybrid, and secure cloud environments. You will be responsible for working closely with customers to provide a high touch managed services partnership model and ensure a great customer experience.
Learn more
Learn more
Interested in knowing what’s going on inside Avanade? Check out our blogs:
- Avanade Insights – exchange ideas that drive tomorrow’s innovation
- Inside Avanade – explore what life is like working at Avanade
Some of the best things about working at Avanade
- Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
- Real-time access to technical and skilled resources globally
- Dedicated career advisor to encourage your growth
- Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
- Expanding your thinking
- Experimenting courageously
- Learning and pivoting
Inspire greatness in our people by
- Empowering every voice
- Encouraging boldness
- Celebrating progress
Accelerate the impact of our people by
- Amazing the client
- Prioritizing what matters
- Acting as one