Head of Aviation Operations & Service Delivery - Full Time
Royal Flying Doctor Service of Australia
Date: 13 hours ago
City: Sydney, New South Wales
Contract type: Full time
The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, we deliver extensive health care and 24-hour emergency service to those who live in and travel through remote, rural and regional Australia.
We are offering you an exciting senior leadership opportunity to join the Royal Flying Doctor Service South Eastern Section (RFDSSE) as the Head of Aviation Operations & Service Delivery.
We are seeking an energetic leader with a continuous improvement mindset who has capability and drive to work across organisational boundaries and deliver transformative business outcomes.
The Role
You will be a key member of the Aviation & Operations team and will work with the Executive General Manager – Aviation and Operations to execute the organisational service delivery outcomes defined in our Business Strategy. You will also work closely with the Executive General Manager Health and Clinical Services and relevant health leaders to facilitate effective health services across our operational footprint.
Your core responsibility is the management of RFDSSE day-to-day operations conducted from our bases to ensure the effective delivery of health care services across our various service portfolios. This includes responsibility for aviation operations and supporting broader health performance targets through close collaboration, management and coordination of multi-disciplinary teams and assets across a wide geographic footprint.
As a senior leader in our business, you will consistently role model our values and leadership behaviours, be agile and high energy, have a management systems and continuous improvement mindset, and have a passion for delivering outstanding service to our clients and the communities we serve. You will have a strategic mindset but also have the ability to ‘roll sleeves up and dive in’.
You will lead efforts to strengthen and align organisational culture, fostering a values-led and high-performance environment across our geographically dispersed workforce.
Success in this role requires a collaborative approach to engaging internal stakeholders such as Health, Maintenance, Flight Operations, and Corporate Services, as well as external partners including health departments, emergency services, and contracted providers.
Key Attributes Include
The Role Can Be Located In
Employee Benefits
Our Values: Our Values of Reliability, Care, Trust and Safety shape the way we work as individuals, as team members and with the communities we serve.
The RFDS (South Eastern Section) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status.
The RFDSSE aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.
Compensation: N/A
We are offering you an exciting senior leadership opportunity to join the Royal Flying Doctor Service South Eastern Section (RFDSSE) as the Head of Aviation Operations & Service Delivery.
We are seeking an energetic leader with a continuous improvement mindset who has capability and drive to work across organisational boundaries and deliver transformative business outcomes.
The Role
You will be a key member of the Aviation & Operations team and will work with the Executive General Manager – Aviation and Operations to execute the organisational service delivery outcomes defined in our Business Strategy. You will also work closely with the Executive General Manager Health and Clinical Services and relevant health leaders to facilitate effective health services across our operational footprint.
Your core responsibility is the management of RFDSSE day-to-day operations conducted from our bases to ensure the effective delivery of health care services across our various service portfolios. This includes responsibility for aviation operations and supporting broader health performance targets through close collaboration, management and coordination of multi-disciplinary teams and assets across a wide geographic footprint.
As a senior leader in our business, you will consistently role model our values and leadership behaviours, be agile and high energy, have a management systems and continuous improvement mindset, and have a passion for delivering outstanding service to our clients and the communities we serve. You will have a strategic mindset but also have the ability to ‘roll sleeves up and dive in’.
You will lead efforts to strengthen and align organisational culture, fostering a values-led and high-performance environment across our geographically dispersed workforce.
Success in this role requires a collaborative approach to engaging internal stakeholders such as Health, Maintenance, Flight Operations, and Corporate Services, as well as external partners including health departments, emergency services, and contracted providers.
Key Attributes Include
- Demonstrated success in an operations management role, ideally within the Aviation or Health environments.
- Proven ability to lead teams, drive business performance through innovation and execute on strategic goals.
- Able to gather, model and interpret data to create actionable insights and support informed decision making.
- Strong interpersonal and communication skills with the ability to influence and collaborate across all levels.
- Experience leading geographically dispersed multi-disciplinary teams.
- Commercially astute, with the ability to understand market dynamics.
- Resilient, proactive, and adaptable with strong problem-solving capabilities.
- Good cause and effect thinking capability.
- Strategic mindset, but willing to ‘roll sleeves up and dive in’.
The Role Can Be Located In
- Dubbo;
- Sydney; or
- Broken Hill.
Employee Benefits
- Generous salary packaging
- Fitness Passport
- Flexible working arrangements
- Relocation assistance
Our Values: Our Values of Reliability, Care, Trust and Safety shape the way we work as individuals, as team members and with the communities we serve.
The RFDS (South Eastern Section) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status.
The RFDSSE aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.
Compensation: N/A
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