Patient Service Assistant

Key Responsibilities:

 Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.

 Ensures cleanliness and neatness of patient’s environment and stock room

 Ensures cleaning of the Isolation rooms is done when required.

 Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures

 Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering

 Serves, distributes and collects patient / visitors meals and refreshments

 Arranges patient transport from Dialysis treatment

 Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic

 Monitors consumable stores and orders stock as required

 Confirms delivery of stock, checks inventory and documentation

 Performs stocktake when requested

 Maintains Clinic Manager database

 Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste

 Orders and pack away linen

 Assist in the collection of blood samples by pathology lab, help spin blood before collection

 Participates in Quality Improvements activities as required by the Dialysis Clinic Manager

 Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).

 Engages in internal and external in-service activities to enhance / maintain skills and knowledge.