Junior Workforce Management Consultant

Entry-level opportunity! Start your consulting career with an innovative software company delivering intelligent Workforce Management solutions.

• Accelerated Career Growth: Be part of a dynamic and rapidly growing team with clear pathways for career progression in software consulting.
• Work-Life Balance & Flexibility: Enjoy hybrid/remote working options and a supportive environment that values work-life balance (Melbourne-based).
• Career Change Welcome: Looking for a new direction? This role offers an exciting entry point into software consulting.

About Oahi

Oahi is a leading, innovative enterprise Human Capital Management (HCM) solution provider. We deliver intelligent workforce solutions to a diverse range of clients, including government and private enterprises, empowering them with the tools for global workforce visibility, optimisation, and compliance.

At Oahi, we believe that every client has unique needs. We pride ourselves on collaborating closely with our customers to find the right solutions to achieve their goals. Our workplace is highly supportive, diverse, and inclusive, promoting a safe environment where curiosity is encouraged, and ideas are shared freely.

The Opportunity: Your Role as a Junior Workforce Management Consultant

As a Junior Workforce Management Consultant, you'll play a crucial role in both supporting our existing clients and implementing cutting-edge Oahi solutions for new ones. This isn't just a support desk role; it's a chance to dive deep into the world of workforce management.

You'll gain hands-on experience by:

• Managing support desk tickets, providing timely and effective assistance.
• Consulting directly with customers to build intricate organisational charts, implement award changes, and configure our solutions to their specific needs.
• Delivering comprehensive training to ensure our clients maximise their use of Oahi's software.
• Providing valuable technical and pre-sales support, collaborating closely with various teams across Oahi.

This is a unique opportunity for a team player eager to learn and contribute to exciting projects within a collaborative and fun environment.

Who We're Looking For

This role is perfect for an ambitious individual ready to launch their professional services career. Whether you're a recent graduate, nearing completion of your degree, or seeking a meaningful career change, we want to hear from you!

Ideally, you'll bring:

• Educational Background: Nearing completion or recently graduated with a university degree.
• Customer-Centric Experience: Prior experience in a help/support desk or customer service role.
• Strong Communication: Excellent interpersonal skills, with the ability to work both independently and collaboratively.
• Problem-Solving Skills: Solid organisational, analytical, and problem-solving abilities.
• Tech Savvy: Proficiency with Microsoft Office Suite or related software.

Benefits You'll Enjoy

At Oahi, we invest in our people. We offer:

• Exceptional Career Growth: Clear pathways for advancement and dedicated investment in your personal and professional development.
• Flexible Working: Enjoy our hybrid/remote
• and flexible working arrangements.
• Vibrant Culture: Regular social activities, events, and outings to foster team spirit.
• Wellbeing Support: Access to a range of health and wellbeing initiatives and an Employee Assistance Program.

If you're looking to kick-start your professional services career, thrive on being challenged, and want to learn, grow, and be part of a dynamic team and company you'll love, apply now with your resume!

Please note: For candidates who progress through our screening process, we are obliged to ensure that all candidates have the necessary legal right to work in Australia. We will require you to provide evidence prior to an interview.