System Engineer

Jobs via eFinancialCareers


Date: 8 hours ago
City: Canberra, Australian Capital Territory
Contract type: Full time
ServiceNow Engineer role focused on HRSD, platform migration, and secure service management solutions.

Your New Company

We are seeking a highly skilled ServiceNow System Engineer with strong expertise in the HRSD module, ServiceNow Protected Platform (SPP), and Service Management modules. This is a dynamic role focused on platform migration, system administration, and continuous service improvement.

Your new role

  • Lead migration to ServiceNow Protected Platform (SPP)
  • Administer, design, develop, and maintain ServiceNow applications and modules
  • Manage platform upgrades, patching, and performance tuning
  • Implement workflows, integrations, and automation
  • Ensure compliance with Essential 8 Maturity Level 2 security standards
  • Troubleshoot technical issues and support operational environments
  • Collaborate with stakeholders to align platform capabilities with business needs
  • Promote platform adoption and contribute to team culture and knowledge sharing


Technical Expertise

  • 3-5 years of ServiceNow development/engineering experience
  • Proficiency in JavaScript, Glide API, Business Rules, and ATF
  • Strong experience with HRSD module configuration and customisation
  • Integration experience using REST/SOAP APIs
  • Knowledge of CMDB, ITIL processes, and performance tuning
  • Familiarity with ISM security compliance and role-based access control
  • ServiceNow certifications (System Administrator, Application Developer, HRSD preferred)


What you'll need to succeed

  • ServiceNow Development Skills - scripting, customisation, and platform administration
  • HRSD Module Experience - configuration and delivery
  • Integration & Configuration Management - APIs, CMDB, and issue resolution
  • Troubleshooting & Performance Tuning - automation and efficiency improvements
  • Compliance & Security - security best practices and policy adherence
  • Communication & Collaboration - stakeholder engagement and teamwork
  • Security Clearance Requirements: Applicants must be Australian citizens and hold a minimum Baseline security clearance. Candidates without the required clearance will not be considered.
  • Location: Canberra, ACT-based candidates only, due to the collaborative and interactive nature of the role.


What you'll get in return

  • Impactful Work: Contribute to meaningful projects that make a difference in the federal space.
  • Competitive Salary: Enjoy a salary package that reflects your skills and experience.
  • Career Growth: Opportunities for professional development and career advancement.
  • Work-Life Balance: Flexible working arrangements to help you balance your personal and professional life.
  • Supportive Environment: Work within a collaborative and supportive team environment.


What you need to do now

If you're interested in this role, click 'apply now' to submit your updated CV, or contact me at [email protected] or 02 6112 7693 for a confidential discussion.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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