Team Leader Consulting Suites

Your role at St John of God Langmore Centre

You will provide a high standard of administrative support to Consulting Doctor and ensure a high level of customer service is provided to Consulting Doctors and their patients.

The Position

• Contribute to the success and ongoing development of the Consulting Suites Departmental Operating Plan.
• Effectively provide and manage quality improvement practices within the consulting suites.
• Supervise Consulting Suites administration staff to ensure all key duties are undertaken.
• Monitor delegated tasks to ensure correctness.
• Booking and scheduling of Consulting Doctor’s appointments and to maintain an accurate record of patients seen.
• To promptly and courteously attend to all patient enquiries, including phone calls.
• Ensure timely invoicing and receipting of all patient accounts.
• Reconcile Consulting Doctor’s banking after each consulting session.
• Familiarity with Front Desk, IBA PAS/Excel/Emails and dealing with computer software issues.
• Undertake stock control and ordering of stationery, laundry and medical consumables as required.
  
  

You will demonstrate sound communication skills with the ability to effectively engage with the general public, patients, medical professionals, fellow caregivers, and management and proficient in computer literacy.

To succeed you will have medical terminology proficiency and previous experience in a medical practice setting is desirable.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We will offer you

Salary: $67,569 to $69,232 per annum (pro rata for part time), plus 12% superannuation.

Permanent full-time role available

Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

• Novated leasing
• work related expenses
• self-education and additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance.
• Employee support through our dedicated free Employee Assistance Program (EAP) A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Innovative Professional Development opportunities
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
  
  

For enquiries contact Julie Gould, Consulting Suites Manager, on (03) 8784 5623.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.