Salesforce Business Analyst

Talent


Date: 1 day ago
City: Melbourne, Victoria
Contract type: Contractor
Due to growth our client, a federal government agency, is seeking a Senior Salesforce Business Analyst to join their team for a 12-month initial + 12-month extension contract based in Richmond or Geelong. Your role will be to provide business analysis, design, and agile collaboration skills to configure Salesforce solutions which improve the client through a better Participant experience and a more effective Scheme. You have an opportunity to really make a difference.

Your Role Will Be As Follows

  • Liaise with business stakeholders to understand business requirements and provide technology consultancy.
  • Map end-to-end processes whilst consulting with the Business and Tech side to support the program of work inc. gathering business requirements, assessment and options analysis
  • Model the current and future state whilst engaging with business area to identify risks and opportunities.
  • Think, visualise and demonstrate systems approach, dependencies and processes that is platform
  • Represent Salesforce Business architecture in Quarterly business planning sessions.
  • Liaise with Solution Architects and Enterprise Architects to ensure expected business outcomes are achieved.
  • Enhance the business architecture based on the Agency goals and objectives.
  • Apply architectural principles to business solutions.
  • Work with Solution Designers and Functional Consultants to develop End to End solution designs in line with business requirements.
  • Define the data and process requirements to meet the business requirements.
  • Work with wider enterprise architecture teams to agree on recommended solution for business problem statements with particular focus on Salesforce CRM.
  • Represent Salesforce Business Architecture in organisation wide strategic programs.

To apply for this opportunity, you will need the following:

  • Be an Australian Citizen with Baseline Security Clearance o higher need only apply
  • Bachelor of Science/Business in Information Technology or equivalent tertiary qualification is mandatory.
  • At least 7 to 8 years of experience working in similar role in large scale Salesforce CRM implementations.
  • Experience in large scale tech transformation projects, preferably with ERP implementations.
  • Excellent listening, communication, and stakeholder management skills.
  • Experience: o modelling business processes using a variety of tools and techniques.
  • Working on cloud-based projects, including working with digital transformation teams,
  • UX/CX designers, and assistant technology enabled (Accessibility Compliant) applications.
  • Familiar with deployment in public and private government approved cloud and associated security considerations.

Advatageous To Have

  • Experience working in both Agile and Structured delivery environments and exposure to Salesforce Service Cloud and Insurance Industries.
  • TOGAF certified or equivalent IT architectural qualification.
  • Experience working in both Agile and Structured delivery environments.
  • Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

For more information, please email liam at [email protected] for more information or hit the apply now button.
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