Home Care Staffing Support Officer

Employment Type: Full time

Hours: 76 hour fortnight

Salary: TBA

Location: Hybrid

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Karlie Keck. [email protected]



Where there's life, there's Mercy.

Where there's care, there's You.



Through the battles and the breakthroughs, we're there. Where will you be?



For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.



As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.



At Mercy Health, it's all about taking what we have and making it better.



To do that, we need you.



Join us as at Mercy Health, and help our teams deliver even greater outcomes.



About the opportunity

Are you ready to take on an exciting new role as part of our Mercy Health Home Care Team? We are currently looking for a dedicated and detail-oriented individual to join us as a Staffing Support Officer.

The Staffing Support Officer is responsible for supporting Regional Managers in workforce planning and recruitment for both clinical and non-clinical staff across our homecare services. This role is integral in ensuring a strong, engaged, and readily available talent pool to meet operational needs.

A key aspect of this position is the effective use of a Talent Management System to build and maintain a community of skilled professionals, ensuring workforce sustainability and operational efficiency. The Staffing Support Officer will work proactively to streamline recruitment, improve workforce agility, and enhance retention strategies.

Reporting directly to the General Manager, Home Care, this role collaborates closely with the Operations Manager, Regional Managers, Talent Acquisition Business Partner, HR Recruitment Lead, Community Engagement Coordinator, and external recruitment partners to ensure a steady supply of skilled and compassionate workers.



What you'll bring


You're resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional client focused care.



To thrive in this role, you will have:

• Proven experience in coordinating and managing workforce needs to meet service demands.
  
• Experience in managing a talent pipeline to proactively address recruitment needs.
  
• Proficiency in using Talent Management Systems (or HR tech) for candidate tracking and workforce planning
  

You will also be required to provide evidence of, or in the process of obtaining:

• NDIS Worker Screening check
  
• Current drivers license
  

Ready to help us shape the future of home care?



Join us and make a meaningful difference in people's lives - and your career.



Are you ready to apply for this role? Click Apply now



Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.



We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.



We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.



The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.