Technical Support Administrator

David Allen


Date: 1 day ago
City: Penrith, New South Wales
Contract type: Full time
    • Join #TeamDA as a Technical Support Administrator

    We have a fantastic opportunity for a detail oriented and organised individual to join our team as a Technical Support Administrator, supporting our busy Accounts department. Based in our accountancy department, this role is ideal for someone who enjoys structured work, is confident using systems, and is committed to delivering a high level of support to both clients and colleagues.

    If you take pride in accuracy, enjoy working collaboratively, and thrive on maintaining clear processes and high standards, we would love to hear from you.

    About This Role

    As a Technical Support Administrator, you will play a vital part in supporting the daily operations of our Agricultural, Corporate, Tax and Traders teams. Your role will involve updating workflow trackers, assisting with billing, coordinating year-end procedures, and managing client records with precision and care.

    You will arrange appointments, oversee the production and distribution of client letters, and ensure that all documentation is handled in line with our internal procedures and GDPR requirements. You will liaise with both internal teams and external contacts, including clients, previous agents, and HMRC, to ensure accurate information is collected, processed and maintained.

    Your professionalism, attention to detail and ability to prioritise effectively will be key to your success in this role.

    About David Allen

    At David Allen, we are incredibly passionate about our people. Our mission is to provide an exceptional employee experience, one where individuals are supported to thrive both personally and professionally. We strive to attract, inspire and empower people who want to grow with us and with our clients.

    Our culture is what sets us apart. We believe that by recognising and celebrating the strengths of our people, we can all perform at our very best.

    Our values are at the heart of everything we do. They guide our decisions, shape our behaviours and ensure we always do the right thing, for our clients, for our colleagues and for our communities. We look for people who share these values, individuals who are purpose driven, eager to learn, and who bring honesty, integrity and kindness to their work every day.

    Read more about our story

    Company Benefits

    Working for #TeamDA also brings with it lots of perks, from flexible working to help you manage your other priorities, to free financial advice and a great salary and package, as well as lots of opportunities to grow, develop and progress.

    Discover our benefits

    Application process

    Please review the job description and person specification attached to understand our role and what we are looking for. If you think this sounds like the ideal job for you, then please send your CV along with a summary of why you are suitable for the role, and your current salary (or salary expectations) to [email protected].

    If you are applying from outside the region, please include details of your relocation plans.

    If you think this sounds like the ideal job for you, then please send your CV along with a summary of why you are suitable for the role, and your current salary (or salary expectations) to [email protected] by 10.00am on Monday 4 August.

    Technical Support Administrator - Personal Specification
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