Director of Human Resources

About Capella Hotels and Resorts

Capella Hotels and Resorts embodies excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location’s dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building into a luxury hotel that will welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney will become the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.

Position Summary

This position is based in Capella Sydney and reports to the General Manager. The Director of Human Resources (DoHR) holds a key leadership position in overseeing and managing all aspects of the Human Resources Department. As a member of the Guidance Team (Executive Committee), the individual is to contribute a high level of human resource generalist knowledge and expertise for a designated property. The DoHR establishes and drives strategic decisions to continuously improve the Human Resources Business Plan, aligning it with property and brand strategies to achieve Best-In-Class business performance.

The Role

• Provide overall leadership and guidance by overseeing talent acquisition, employee career development, succession planning, retention programs, training and leadership development.
• Function as a strategic human capital business advisor to the senior management team
• Be an exemplary role model in inspiring team members through a strong demonstration of the Capella Culture and Service Philosophy.
• Develop initiatives, policies and programs to complement existing practices and create consistency across the organisation.
• Oversee benefit and compensation plans to ensure cost efficiencies and attractiveness to retain top talent.
• Identifying key drivers of colleague satisfaction and supporting managers in addressing issues with written plans and actions
• Implementation of Human Resources strategies and initiatives to support business objectives
• Supports the hotel’s focus on providing Capella excellence through training and assisting others to train people to provide exceptional service to the hotel’s external customers (guests)
• Ensure all local legislation compliance and integrity are upheld at all times.

Talent Profile

• Tertiary education in Hospitality or Human Resources related
• Minimum 5 years of experience in a similar role at luxury hotels/resorts, preferably in a service-oriented company, with a mix of corporate and business unit roles.
• Familiar with a variety of HR and Hotel systems
• Proficient in budgeting and payroll
• Highly organised with excellent people skills
• Passionate about the hotel and hospitality sector
• Well-versed in the Hospitality Industry General Award.
• Familiar with Fair Work, WH&S, and Workers' Compensation.
• Must have valid existing work rights in Australia.

Working with Capella Sydney

• Join a vibrant and nurturing workplace.
• Work in elegantly designed areas while enjoying amenities in a historic building.
• Benefit from online LinkedIn training courses aimed at your personal and professional growth.
• Savour complimentary meals during your shifts.
• Enjoy discounts for hotels and group bookings.
• Employee Assistance Program (EAP) provides confidential counselling and support.
• Celebrate your birthday with special leave.

* Please note that only shortlisted candidates will be contacted.