1 Change and Release Manager

Our Federal Government Client is seeking a Change and Release Manager

This is a long-term contract role (12-month initial contract duration) with 2 x 12-month extension terms, located at our client’s Canberra office (ACT) with hybrid working arrangements.

As The Selected Candidate, You Will

• Apply in-depth knowledge of IT service transition and ITIL frameworks
• Lead, manage, and continuously improve the Change and Release Management processes
• Develop and maintain change control and release governance across the IT lifecycle
• Coordinate implementation plans for complex changes, including risk evaluation and communication
• Oversee deployment management, ensuring availability of deliverables in test and production environments
• Conduct Post Implementation Reviews (PIRs) and manage Service Improvement Plans (SIPs)
• Collaborate with business and technical stakeholders to manage release scheduling and deployment
• Ensure tools, processes, and automation for change/release management are effective and integrated
• Validate and review change requests, release notes, and ensure rollback plans are in place
• Confirm process integration with other ITSM disciplines and liaise with Change Advisory Boards (CABs)
  
  

To be successful in this role you should have:

• ITIL 4 Foundation certification
• Demonstrated experience coordinating and facilitating Change, Release, and Deployment Management processes
• Strong knowledge of ITSM practices including Release and Change Management
• Excellent stakeholder engagement skills, with the ability to influence and align teams to a common goal
• Strong written and verbal communication skills
• Strategic thinking and continuous improvement mindset
  
  

It is desirable if you have:

• Tertiary qualifications in ICT and/or significant proven experience in relevant management domains
• ITIL 4 Specialist: Create, Deliver and Support certification
• ITIL 4 Specialist: High-Velocity IT (HVIT) certification
• ITIL 4 Practitioner: Release Management certification
• DevOps Foundation (DOFD) certification
  
  

Due to security clearance requirements for this role, candidates must be Australian citizens with an existing active security clearance at the minimum level of Negative Vetting Level 1 clearance.

Apply now for immediate consideration – contact Mariz Arroyo on 0262451741 / [email protected] quoting Job Reference: # 266977.

Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.