Digital Communications Advisor

Department : Policy & Corporate Affairs

Division: Communications

Reference number: 12390

AEMO at the Heart of Energy

AEMO is Australia’s independent energy system and market operator and system planner. AEMO’s purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all Australians. Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this. We have the once-in-a-lifetime opportunity to co-design the future of our energy systems, and our core values revolve around character, commitment, and connection. Join us as we contribute to this significant transition in the energy sector.

About The Role

This is an exciting, newly created role within the Communications team, in the Policy and Corporate Affairs Division. It can be located in any of our capital city offices.

We are the custodians of AEMO’s reputation and have a critical role in positioning AEMO with internal and external stakeholders. We achieve this through effective management of media, communications, digital channels and energy education.

The purpose of your role will be to develop an integrated digital strategy for the communications team, provide digital support for projects and initiatives across the team and support the development of more sophisticated digital governance. You will work closely with subject matter experts throughout AEMO.

What You Will Be Doing

• Develop a digital communications plan, encompassing both internal and external channels, working with key team members, including the social media adviser.
• Manage and optimise AEMO’s digital presence, including channels such as the website, intranet, podcast and app. This will require you to work directly with senior members of the communications team to identify opportunities to upgrade and improve our digital channels and the digital experience of key events such as Townhalls.
• Enhance and expand use of the Dynamics platform for both internal and external communications.
• Oversee the organisation's SharePoint intranet, enhancing and upgrading this important digital asset so that it is an intuitive resource for employees and supports our key internal communications and campaigns.
• Design, create, and maintain SharePoint pages and components that enhance collaboration and usability.
• Develop and maintain structured naming conventions, branding protocols and metadata strategies for efficient content development, discovery and version control.
• Provide training for communications, stakeholder and government engagement to uplift digital capabilities, particularly in relation to emerging platforms such as AI.
  
  
  

What You Will Bring To The Role

You are a self-starter with a curious mind and have sound experience in communication roles. Your experience has ideally been gained in the Energy sector, or similar sectors that require the communication of complex technical information. You have a passion for digital solutions.

You possess

• Bachelor's degree in economics, commerce, science or equivalent.
• The demonstrated ability to interpret complex or technical information.
• Well-developed interpersonal and communication skills and a collaborative mindset.
• Excellent research and analytical skills. 
• Strong experience with Microsoft SharePoint Online, including site creation, design and permissions management. 
• Proficiency in Microsoft Dynamics Email Management, including automation, template building and list management would be advantageous.
  
  
  

In Return Some Of Our Benefits To You

• Flexible working: work from home, part time, job share, hybrid options, and additional leave options
• Professional development via projects, industry networks, job rotation, study assistance and more.
• Give back with up to 4 days of volunteering leave per year.
• Reward your hard work with annual performance bonuses (subject to eligibility).
• Embrace a healthier you with our wellness program, discounted health insurance, gym perks and our comprehensive Employee Assistance Program (EAP).
  
  
  

About Our Process

AEMO values diversity and inclusivity in the workplace, welcoming applications from all backgrounds without regard to age, disability, gender, sexual orientation, parental status, race, religion and our First Nation peoples. We are dedicated to accommodating applicants' needs during the application or interview process, simply let us know by emailing [email protected] .

For more information on the Australian Energy Market Operator (AEMO) please refer to www.aemo.com.au or visit one of our social media channels below.