Capability Manager

Westpac Group


Date: 5 hours ago
City: Adelaide, South Australia
Contract type: Full time
Job Description

Create your best future and join Westpac as a Capability Manager.

What’s the role?

As our new Capability Manager, you’ll be at the heart of how we grow and support our people across Customer Solutions. You’ll lead the design and delivery of impactful learning programs—from onboarding to leadership development—ensuring our teams are confident, capable, and customer-obsessed. This is a full-time role, open to candidates in Adelaide or Sydney locations, with flexibility to help you do your best work, your way.

You’ll also play a key role in shaping our capability strategy, partnering with leaders and external experts to build a culture of continuous improvement and care.

What do I need?

We’re looking for someone who brings energy, clarity, and a passion for people development. You’ll thrive in this role if you have:

  • Strong leadership experience and a talent for bringing people together.
  • Operational management expertise with the know-how and a practical mindset for getting things done.
  • Proven experience in driving capability uplift, leading transformation, or designing impactful adult learning programs (desirable)
  • Exceptional communication skills—clear, compelling, and confident across written, verbal, and visual formats—with the presence to influence at all levels.
  • A natural collaborator who builds strong, trusted relationships and thrives in cross-functional environments.

Lead a high-performing team. Shape the future. Make your mark.

This is your opportunity to step into a role where your ideas matter, your leadership inspires, and your impact is felt every day. If you're ready to drive real change, empower others, and lead with purpose—we’d love to hear from you.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
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