CHSP Coordinator

Kinyara Health


Date: 11 hours ago
City: Coffs Harbour, New South Wales
Contract type: Full time
About Us

Harbour At Home is recognised on the Coffs Coast and surrounds, with our care professionals known and trusted by local people for over 30 years.

A career at Harbour At Home is more than a job—it’s your chance to join a community of like-minded people that want to make genuine difference to others lives every day.

Join our dedicated team and bring personalised, person-centred care to elderly clients in their homes, helping them live healthier, more independent lives. You’ll be supported by a team that values you and nurtures your professional growth.

About The Role

We're looking for a Commonwealth Home Support Programme (CHSP) Coordinator to join our team.

As a CHSP Coordinator, you’ll be responsible for managing and coordinating support services including Flexible Respite, Domestic Assistance, and Home & Garden Maintenance. You’ll play a vital role in ensuring services are tailored to meet individual client needs, goals, and preferences.

Responsibilities Include

  • Conducting regular client reviews and home visits to assess care needs
  • Identifying and addressing risks, and following up on incidents and feedback
  • Liaising with families, support networks, and health professionals
  • Maintaining accurate and up-to-date care plans, agreements, and documentation
  • Managing complaints and feedback in a timely, professional manner
  • Participating in on-call duties every sixth week (with RDO in lieu)
  • Supporting other tasks as directed by management

About You

You’re a compassionate and organised professional who brings both heart and structure to your work. You’ll thrive in this role if you have:

  • Coordination or administration experience, ideally in aged or community care
  • Knowledge of the aged care sector and Home Care Standards
  • Strong verbal and written communication skills
  • High attention to detail and commitment to accurate documentation
  • Ability to prioritise tasks and manage time effectively
  • A problem-solving mindset with initiative and reliability
  • Empathy, patience, and a genuine desire to support others
  • Dedication to delivering exceptional customer service

The Perks

  • Work-life balance – flexible work arrangements to support work-life balance
  • Varied and rewarding – Travel across Coffs Harbour and surrounding areas, from Grafton to Stewarts Point and up to Dorrigo
  • Opportunities for professional growth and learning
  • Meaningful impact – Help people stay safe, independent and well in their own homes
  • Supportive team environment with like-minded, passionate colleagues

Ready to Join Us?

If you’re looking for a role where you can make a genuine difference, apply today! Let’s create better health outcomes together.
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