Client Compliance Officer

We are seeking a highly adaptable and flexible Client Compliance Officer to join our team based in Wollongong or Sydney. This is a flexible hybrid role.

Applying your experience in superannuation scheme administration you will work with internal and external clients in ensuring the fulfilment of our statutory and contractual obligations under our superannuation agreements.

This is a great opportunity to progress your career and further develop your analytical & investigation skills within a high performing team.

Client Compliance Officer

We will count on you to:

• Maintain an up-to-date knowledge of relevant legislation and regulations related to the superannuation (and financial services) industry, proactively managing the impact of changes with internal and external clients
• Communicate with Trustee representatives, Actuaries, Regulators (ASIC, ATO, APRA, AUSTRAC and/or AFCA), legal and other staff, regarding legislation and policy issues that impact compliance requirements for clients
• Work collaboratively as part of a team to provide input and sign-off on the technical accuracy of a range of documents and member communications
• Monitor operational areas performance against specific requirements including breach reporting and ongoing input into rectification/remediation plans
• Provide technical responses to a range of internal and external clients, regarding the compliant administration of each superannuation scheme under administration.

What you need to have:

• Extensive experience working in the superannuation industry with experience in interpreting complex legislation
• Advanced knowledge of scheme, tax and any other relevant superannuation scheme legislation and scheme policies
• Experience in communicating and explaining complex issues and information to stakeholders
• Currently hold RG146 certification and/or capacity to attain and retain on a continuing basis.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.