Bell Attendants No.1 Best Hotel Brand in the World - Travel+Leisure Best Awards 2024
Capella Hotels and Resorts
Date: 12 hours ago
City: Sydney, New South Wales
Contract type: Part time
About Capella Hotels And Resorts.
Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.
Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.
Position Summary
The Bell Attendant is the first point of welcome to our arrival guests and the last point of farewell upon departure. This position assists arrival and departure guests with the smooth transfer of luggage, packages and the safe and efficient movement of vehicles in line with established processes. They also assist with providing directions to guests and arranging transport during the day.
The Role
Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.
Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.
Position Summary
The Bell Attendant is the first point of welcome to our arrival guests and the last point of farewell upon departure. This position assists arrival and departure guests with the smooth transfer of luggage, packages and the safe and efficient movement of vehicles in line with established processes. They also assist with providing directions to guests and arranging transport during the day.
The Role
- Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
- Delivers and picks up guest baggage as assigned by Team Leader – Bell Desk Supervisor.
- Stores luggage according to standards.
- Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.
- Escorts guests to their rooms, explaining all in house and room facilities.
- Hails taxis and answers guests’ inquiries.
- Prevents entrance of unauthorized persons; keeps main entrance and frontage neat at all times.
- To assist traffic and the parking of vehicles at the main entrance.
- Full Drivers license.
- Experiences in similar role at luxury hotels/resort or commercial facilities.
- Basic computer skills with hands on experience in room maintenance.
- Good spoken English.
- Valid working rights in Australia.
- Embark on a venture with Sydney's newest Luxury Hotel.
- Be a part of likeminded team members who share knowledge to be successful.
- Work with beautifully crafted spaces and amenities in a Heritage building.
- Complimentary meals.
- Full uniform provided and laundered.
- Discounts and more.
- Ability to grow and develop within and opportunities with the group.
- Kindly be informed that only shortlisted candidates will be contacted.
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