Tenancy Coordinator

The Salvation Army Australia


Date: 17 hours ago
City: Alice Springs, Northern Territory
Contract type: Full time
Number Of Positions Available

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About The Role

The Housing Tenancy Coordinator is responsible for tenancy support and property support to the men's homelessness and family transitional programs. This role will require the ideal candidate to oversee participant agreements, receipt of rental and conduct property inspections ensuring tenants comply with participant agreements. You will play a pivotal role in working alongside our Case Managers and Support workers to ensure we deliver quality services.

This is an incredible opportunity for the ideal candidate to use their property management skills, relationship building and leadership skills, whilst making an impact on the lives of others.

This is a permanent full-time position, located in Alice Springs, NT. This role requires the ability and willingness to be on call and work outside normal business hours, as required.

Salary and conditions are in accordance with the SCHADS Award, Level 4.

You will successfully

  • Establish effective work relationships with key staff, managers, and other stakeholders as appropriate
  • Maintain regular communication with all team members
  • Establish and maintain professional relationships with residents
  • Proactively manage grounds keeping while respecting the rights and privacy of residents and their visitors through supervision of Caretaker / Cleaner and or contractors to the property
  • Manage and monitor participant agreements including, rental inspections, rent ledgers, participant agreements and maintenance

You will have

  • Diploma in Community Services or relevant work experience at an equivalent level
  • Demonstrated previous experience working in a similar position
  • Experience working with people who may not have English as a first language.
  • Sound computer literacy in common applications such as Word, Excel and Outlook
  • A Working with Children (Ochre Card) Vulnerable people check is required
  • Ability and willingness to be on call and work outside normal business hours, as required
  • A current NT Drivers Licence

What We Offer At The Salvos

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution 

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration
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