Service Administrator

Step into a dynamic role within our Maritime Cargo and Construction division in Erskine Park. This role focus on providing vital administrative support across a wide range of tasks supporting the service team in maintaining and enhancing their customer service.

We are looking for a motivated and experienced Administrator - someone who brings initiative to the table and who knows how to keep things running smoothly. If you are someone who loves to work independently, managing competing priorities with confidence and who takes pride in delivering exceptional support, then this is your chance to shine in a supportive team that values initiative and reliability.

Key Responsibilities

• Raise and process our customer service jobs and repair orders, including costing completed jobs
• Support the scheduling of service jobs
• Prepare and issue invoices for completed service work in a timely manner
• Travel Coordination – organise our team members travel, and accommodation arrangements as required
• Timesheet administration for payroll and reporting purposes
• Process expense claims & manage purchasing activities and accounts payable workflow with precision to ensure compliance with our policies
• Address customer inquiries in a professional manner to ensure timely and effective resolution
• Maintain and update our databases, ensuring filing systems are organised, up to date and efficiently archived
• Update and manage data bases, filing and archiving

About you

• Strong Customer service focus with professional manner
• Self-driven and proactive
• Strong problem solving skills
• A proven ability to meet deadlines while managing multiple priorities with a high level of accuracy and attention to details
• Excellent written and verbal communication skills
• Proficient in Microsoft Word and Excel
• Cert III in Business Administration OR minimum 2 years in a relevant administrative role

Benefits

• Global Company – Enjoy job stability working for an international OEM
• Career Growth – Ongoing learning, development and progression opportunities available
• Generous employee benefits - includes 5 days bonus leave days, paid parental leave and early access to Long Service Leave
• Health Support – Access Private Health Insurance Discount
• Exclusive Discount – Save on everyday goods and services via our employee benefits program. Participating brands inc. Woolworths, JB Hi Fi, Rebel Sport etc

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers

Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Elodie Bonnet.

One Passion. Many Opportunities.

The company

Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

Location

Liebherr-Australia Pty. Ltd.

1-15 James Erskine Drive

2759 Sydney

Australia (AU)

Contact

Elodie Bonnet

[email protected]