IT Manager

Sharp & Carter


Date: 18 hours ago
City: Melbourne, Victoria
Contract type: Full time
We are seeking an IT Manager to oversee the day-to-day operations of an organisation’s IT department, ensuring smooth functioning of networks, systems, and infrastructure.

This is a smaller subsidiary part of a larger group, so you will need to remain hands on and provide general day to day IT support for 50 users. You will also play a key role working closely with the Managing Director with project management, budgeting and operational responsibilities just to name a few.

This role would suit an experienced engineer looking to step up or an existing IT Manager with similar experience in a smaller organisation.

Responsibilities And Key Accountabilities

  • Managing IT Operations: Overseeing the day-to-day operations of an organisation’s IT department, ensuring smooth functioning of networks, systems, and infrastructure.
  • Vendor management: Close collaboration and management of technology vendors including contract negotiations
  • Technology Selection: Evaluating and selecting appropriate hardware, software, and technology solutions to meet the company’s needs.
  • Security and Compliance: Ensuring the security of data and systems, implementing security protocols, and ensuring compliance with regulations and best practices.
  • Project Management: Overseeing IT projects, from planning to execution, and ensuring they are completed on time and within budget.
  • User Support: Providing support to end-users, troubleshooting issues, and ensuring high levels of customer satisfaction.
  • Disaster Recovery and Business Continuity: Developing and maintaining plans for data backup, recovery, and continuity in case of IT system failures.
  • Reporting and Documentation: Keeping records, generating reports, and communicating IT performance and status to upper management.

Requirements

  • Bachelor’s degree in information technology, Computer Science, or related field.
  • Strong knowledge of IT systems, infrastructure, networks, virtualization and Microsoft administration
  • Certification(s) in ITIL, CISSP and/or PMP is preferred.
  • Proficiency in project management methodologies.
  • Excellent problem-solving and analytical skills.
  • Knowledge of cybersecurity and data protection principles.
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