Retail Account Manager
Latitude Financial Services
Date: 21 hours ago
City: Melbourne, Victoria
Contract type: Full time
As a retail partner Account Manager, you are a true ambassador for Latitude and our Brand. Our Account Managers enhance and grow relationships within a set portfolio of key retailers (Including retail giants such as Apple, JB HI FI, Harvey Norman & The Good Guys plus many more)
Your territory will cover retailers west of Melbourne including weekly visitation to Geelong and Ballarat. The role is a pure relationship building role which means you are required to leverage analytics, retailer insights and your knowledge and experience in an account manager role to identify opportunities to grow interest free volume. u and have well-planned robust conversations about why partners should be offering their customers the most affordable way to pay and how we can partner with them to help grow their business!
Let’s look at some key responsibilities:
Ideally, we're looking for the following:
Let’s look at you:
You’ve already fine-tuned your relationship-building skills from previous Sales focused roles, where you successfully managed multi-level relationships, both internally and externally
You flourish in an autonomous environment and have a hunger for continuous improvement
This is a great next step for an experienced retail store manager to begin a new career in a high-profile account management role
Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident you’d be a good fit, we’d love to hear from you!
Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both
We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, pursue excellence, win together and create tomorrow
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.
Your territory will cover retailers west of Melbourne including weekly visitation to Geelong and Ballarat. The role is a pure relationship building role which means you are required to leverage analytics, retailer insights and your knowledge and experience in an account manager role to identify opportunities to grow interest free volume. u and have well-planned robust conversations about why partners should be offering their customers the most affordable way to pay and how we can partner with them to help grow their business!
Let’s look at some key responsibilities:
- Build and strengthen relationships with store managers and their teams, understand their business impact, growth, and customer experience
- Deliver a structured training framework to promote retail finance and positively impact growth whilst ensuring the business is compliant in its practices This may include weekends and after hours session to ensue greatest impact and coverage of all retail staff including casuals
- Utilise reporting to gain Commit to execute on business goals/ targets, driving results through collaboration and problem solving with retail sales team
- Understand how your retailers operate, appreciate their goal and purpose and continue to enhance their sales performance
- Provide on call servicing to retail partners during store operational hours including of weekends and after hours
- Ensure our retail partners are presenting our products in a compliant manner to meet annual regulatory reviews
Ideally, we're looking for the following:
Let’s look at you:
You’ve already fine-tuned your relationship-building skills from previous Sales focused roles, where you successfully managed multi-level relationships, both internally and externally
You flourish in an autonomous environment and have a hunger for continuous improvement
-
Being a fast-paced work environment, you need to be organised and come ready to roll up your sleeves and get stuck in!
Able to understand analytics and use to identify opportunities for growth within your portfolio and be confident to present and discuss results with key stakeholders within your retail partners - Experience with CRM tool (salesforce) to record you retail visitation strategy
- You’re a real people person and build long term relationships through a friendly, honest and pragmatic approach
- Equipped with an understanding of the retail industry and have an understanding or willingness to learn sales finance products,
- Solid understanding of compliance and regulatory risks to ensure our retailers are lending responsibly
- Innovative, continually looking for new business and product opportunities
- This role has a large training and education component, you will feel comfortable delivering to small groups and fielding questions
This is a great next step for an experienced retail store manager to begin a new career in a high-profile account management role
Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident you’d be a good fit, we’d love to hear from you!
- Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days
- Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave
- Yearly salary reviews
Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both
We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, pursue excellence, win together and create tomorrow
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.
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