Case Manager
The Salvation Army Australia
Date: 1 day ago
City: Surry Hills, New South Wales
Contract type: Full time
Number Of Positions Available
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Provide case management and brokerage supports to vulnerable young persons aged between 12- 25 years of age
About Us
The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.
About The Role
Are you passionate about empowering young people? Do you want your work to truly matter—every single day?
At Oasis, part of The Salvation Army’s life-changing network of youth services, we believe in walking alongside young people through some of the most difficult moments of their lives. We're looking for a compassionate, resilient and experienced Case Manager to support youth aged 12–24 who are affected by drug and alcohol use.
You will provide early intervention, crisis response and long-term support—all grounded in trauma-informed care. Using a person-centred, strengths-based approach, you'll develop real connections with young people, helping them reduce harm, build resilience, and take back control of their lives.
Every day will be different, and every life you touch will remind you why this work matters.
This is a full-time permanent position based in Surry Hills. Salary is in accordance with SCHADS Level 4.
How You Will Make An Impact
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Provide case management and brokerage supports to vulnerable young persons aged between 12- 25 years of age
About Us
The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.
About The Role
Are you passionate about empowering young people? Do you want your work to truly matter—every single day?
At Oasis, part of The Salvation Army’s life-changing network of youth services, we believe in walking alongside young people through some of the most difficult moments of their lives. We're looking for a compassionate, resilient and experienced Case Manager to support youth aged 12–24 who are affected by drug and alcohol use.
You will provide early intervention, crisis response and long-term support—all grounded in trauma-informed care. Using a person-centred, strengths-based approach, you'll develop real connections with young people, helping them reduce harm, build resilience, and take back control of their lives.
Every day will be different, and every life you touch will remind you why this work matters.
This is a full-time permanent position based in Surry Hills. Salary is in accordance with SCHADS Level 4.
How You Will Make An Impact
- Conducting comprehensive assessments and creating SMART case plans
- Offering tailored, therapeutic case management to young people and their families
- Advocating fiercely for clients and building bridges to essential support services
- Keeping accurate, respectful records while maintaining confidentiality
- Collaborating with a network of caring professionals to ensure holistic support
- Promoting self-efficacy and harm reduction through education and empowerment
- Creating culturally safe and inclusive spaces for all young people
- Minimum Tertiary Qualifications in Social Work or similar discipline, preferably bachelor’s degree or Higher (other relevant qualifications within Community Services, Social Work or similar discipline will be considered with extensive experience).
- Minimum 3 years post graduate experience working with young people using drugs and alcohol.
- Formal qualifications and/or post graduate qualifications in AOD (desirable)
- Formal qualifications and/or post graduate qualifications in trauma informed practices (desirable)
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
- Flexible working arrangements.
- Access to EAP and health & wellness initiatives incl Fitness Passport
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
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