Managing Partner
The Onset
Date: 23 hours ago
City: Sydney, New South Wales
Contract type: Full time
Job Description
Partner – Enterprise CX & Digital Consulting Sales | Sydney or Melbourne | Strong OTE and Shares
This is a rare opportunity to take a lead commercial role within a fast-scaling, AI-native digital consultancy focused on customer experience and enterprise transformation.
The business has successfully evolved from a resourcing model to a CX transformation partner for a host of enterprise Australian brands ($500M–$1.5B revenues) and is now looking for a proven CX consulting rainmaker; someone who can drive multi-million dollar multi-capability deals and coach others to do the same. This role is perfect for you if you are a strategic sales leader who thrives in high-accountability environments. You’ve closed big deals, scaled teams, and know how to turn vision into action. You want to shape the GTM engine of a challenger consultancy and lead meaningful, multi-capability work not just sell licenses.
The Outcomes You’ll Own (12–24 Months
Partner – Enterprise CX & Digital Consulting Sales | Sydney or Melbourne | Strong OTE and Shares
This is a rare opportunity to take a lead commercial role within a fast-scaling, AI-native digital consultancy focused on customer experience and enterprise transformation.
The business has successfully evolved from a resourcing model to a CX transformation partner for a host of enterprise Australian brands ($500M–$1.5B revenues) and is now looking for a proven CX consulting rainmaker; someone who can drive multi-million dollar multi-capability deals and coach others to do the same. This role is perfect for you if you are a strategic sales leader who thrives in high-accountability environments. You’ve closed big deals, scaled teams, and know how to turn vision into action. You want to shape the GTM engine of a challenger consultancy and lead meaningful, multi-capability work not just sell licenses.
The Outcomes You’ll Own (12–24 Months
- Revenue: Close net-new CX transformation projects, averaging between $250K-$500K per deal size
- Pull-through: Generate follow-on build revenue across data, platforms and engineering
- Capability: Hire/coach at least 2 senior sellers; uplift CX and enterprise sales skills across the team
- Presence: Help position the consultancy as a credible challenger to the big four by driving thought leadership, securing speaking slots, and increasing inbound pipeline
- Sales leadership – Lead by example in originating and closing deals; craft pursuit strategies; own strategic accounts; negotiate commercial terms that drive margin
- CX strategy & delivery – Act as executive sponsor on major engagements; shape customer visioning, journey re-design, AI-enabled insight programs
- Go-to-market strategy – Build the revenue engine (marketing → qualification → proposal → delivery); implement disciplined CRM and bid governance
- Team building – Recruit and mentor Partners/Principals; instil a seller-doer culture
- Commercial operations – Forecast accurately, price deals smartly, drive utilisation, and continuously improve margin
- Client advocacy – Build trusted relationships at C-suite; ensure value delivery that drives long-term revenue
- 10+ years in consulting or digital services, including 5+ years at Director/Partner level
- $10M+ in lifetime CX-led transformation sales, with personal accountability for $500K - $1M+ deals
- Proven success scaling a consultancy or new brand in Australia — not relying on big-name logos
- Deep delivery understanding of CX strategy (journey mapping, blueprinting, CX operating models)
- Familiarity with AI-enabled VoC/VoE platforms (e.g. Qualtrics, Medallia)
- Track record of hiring, mentoring, and driving commercial outcomes from senior teams
- C-suite networks in BFSI, energy, retail, or related sectors
- Strategic EQ and commercial hunter instinct; you balances urgency with long-term relationships
- “T-shaped” leadership: CX strategy depth, broad understanding of platforms, data and engineering
- Comfortable selling and steering delivery across enterprise-scale engagements
- Hands-on, low-ego operator who can build systems and lead from the front
- Advocates for diversity, experimentation, and measurable client impact
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