Specialist - Enterprise Systems

• Full time permanent opportunity | CBD Location | Flexible work arrangement
• Support critical enterprise apps while enabling smarter data insights
• Brisbane, Sydney, Melbourne or Adelaide based
  
  
  

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About the role:

The Applications Support Specialist is responsible for managing and supporting enterprise software applications across multiple business units, including Sustainability, HSE, Legal, Risk, and Corporate Affairs.

This role involves resolving technical issues, managing system configurations, access controls, vendor relationships, and software lifecycle processes. It also supports user acceptance testing and collaborates with business units to deliver meaningful data insights using tools like Power BI or Tableau.

Roles & Responsibilities

• Provide application support by investigating and resolving issues in line with Origin’s ITIL processes (incident, request, problem, change).
• Assist with gathering, documenting, and validating business requirements and support user acceptance testing activities.
• Analyse and assess operational impacts of small system changes and support stakeholder engagement during implementation.
• Manage administrative tasks including workflow maintenance, master data updates, and system records management.
• Perform system administration for various SaaS applications, including user setup, role assignment, environment deployments, and data integrations.
• Maintain up-to-date system documentation and contribute to reporting improvements and solution enhancements.
• Engage in forums and collaboration with IT and business stakeholders to support continuous improvement initiatives.
  
  
  

Skills & Requirements

• Strong client-facing and communication skills, with the ability to engage stakeholders at all levels and deliver consistent results independently.
• Proven experience in application support, including troubleshooting, diagnostics, and issue resolution.
• Skilled in gathering and documenting business/system requirements, with a customer-centric mindset.
• Technical knowledge across system integration (Microsoft/Boomi), APIs, Power Platform, UI Path, and data modelling.
• Familiarity with ITSM tools like ServiceNow and relevant industry certifications (e.g. MCSA, MCSE).
• Minimum 5 years' experience in IT support, with a tertiary qualification in IT or Business and an interest in growing within the application space.
  
  
  

So, why join us?

• 20 weeks of paid leave for primary carers with flexible return options.
• Thrive in a culture of personal and professional growth.
• Enjoy a central CBD location with access to parking and public transport.
• Purchase up to four additional weeks of leave annually.
• Engage in opportunities through the Origin Foundation to support your community.
• Powering your career with unbeatable perks - Get discounted electricity, gas, and internet as an Origin employee.
• Explore unique and cost-effective employee EV Car subscriptions.
  
  
  

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Function: IT Applications