Group General Manager - Higher Education ERP Solutions

As the Group General Manager for Higher Education & Core Services, we're looking for a senior product leader with a strong background in software engineering or architecture and deep experience in SaaS ERP. This is a technical product leadership role, suited to someone who has worked both vendor side and customer side, and understands how to build and scale enterprise-grade software that solves complex problems. You'll oversee the end-to-end product strategy, delivery and performance of our Higher Education SaaS ERP suite, shaping its future in partnership with customers, internal stakeholders and your team.

What you'll be doing…

• Lead the Higher Education & Core Services product group, with full ownership of product strategy, execution, and performance across the portfolio.
• Apply your technical foundation in software engineering or architecture to guide design and delivery decisions, ensuring technical quality and long-term maintainability.
• Use your experience across vendor and customer environments to design solutions that are commercially viable, technically robust, and deeply aligned to customer needs.
• Lead a team of Product General Managers and technical leaders responsible for Product Management, Architecture, Delivery, Testing, Support, and Training.
• Drive a product-led approach across the group, embedding customer focus, data-informed decision making, and continuous improvement.
• Shape and deliver the product roadmap, from discovery through to delivery and post-release enhancements, ensuring strong alignment with market demand.
• Build and grow high-performing teams through coaching, clear direction, and a focus on leadership and accountability.
• Take full accountability for the group's P&L, investment planning, and business case development to support growth and innovation.
• Work closely with Engineering, Sales, Marketing, and Customer Success to align product outcomes with business performance.
• Represent TechnologyOne externally, building strong relationships with customers, partners, and industry groups to guide product direction and strengthen our position in the market.
• Champion the TechnologyOne Way and our Compelling Customer Experience across all aspects of the group's operations.

Your Talents…

• Mandatory: A strong background in software engineering or architecture, with the ability to engage deeply on technical decisions and system design.
• Significant experience leading product strategy and delivery in a SaaS or enterprise software business.
• Experience working on both the vendor and customer side of complex software implementations-ideally within higher education or government.
• Strong understanding of product lifecycle management, with a proven ability to deliver customer-facing, commercially successful products at scale.
• Demonstrated ability to lead large cross-functional teams, including engineers, product managers, architects, and support staff.
• Commercially savvy, with P&L ownership experience and a clear understanding of how to align product outcomes to business performance.
• Executive-level communication and stakeholder engagement skills, with a proven ability to influence internally and externally.
• Deep familiarity with the ERP or higher education software landscape in Australia and New Zealand.
• Bachelor's degree in a relevant technical field is required; a Master's degree is preferred.

Benefits…

• Attractive remuneration package with competitive benefits.
• Industry-leading employee share plan, giving you the opportunity to invest in our success.
• Award-winning culture - 8x Australian Business Awards "Employer of Choice" winner.
• Inclusive and vibrant workplace - we celebrate diversity and love our team events.
• Flexible working hours - we value work-life balance and support family-friendly arrangements.
• Free gym membership in your region, or if you're at HQ, enjoy our state-of-the-art, 24/7 exclusive onsite gym.
• Additional 2.5 days of leave annually to volunteer for a charity of your choice.
• Onsite perks - enjoy free breakfast and barista-made coffee every day.
• Structured career growth - clear pathways for progression with a defined career framework.

Who we are…TechnologyOne (ASX: TNE) is Australia's largest enterprise software company and one of Australia's top 100 ASX-listed companies, with locations across six countries. We provide a global SaaS ERP solution that transforms business and makes life simple for our customers. Our deeply integrated enterprise SaaS solution is available on any device, anywhere and anytime and is incredibly easy to use. Over 1,200 leading corporations, government agencies, local councils and universities are powered by our software.

For more than 36 years, we have been providing our customers with enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology.