Moving Consultant (Internal)

About Crown

Crown Worldwide Group (crownworldwide.com) operates from over 265 locations in almost 55 countries, providing global mobility services, transportation of household goods and fine arts, departure and destination services, business information storage, high value warehousing, freight forwarding and third-party logistics. established in 1965, the Crown Worldwide Group is a privately held company with global headquarters in Hong Kong.

The Role

Reporting to the National Sales Manager, you will be responsible for managing and converting inbound sales inquiries, with a focus on delivering tailored solutions and driving customer satisfaction.

What you’ll do

• Engage with clients to understand their relocation needs and present tailored solutions
• Use value-based selling techniques to highlight the benefits of Crown’s services
• Conduct inventory assessments and prepare accurate quotations
• Follow up on proposals to secure bookings and upsell where appropriate
• Collaborate with internal teams to ensure smooth and timely service delivery
• Maintain accurate records and ensure client details are captured correctly
Attend weekly sales meetings and contribute to business growth strategies

What we’re looking for

• Confident communicator with strong attention to detail
• Organised and efficient in planning your day and managing admin
• Sales-minded with the ability to build rapport and close deals
• Comfortable using systems and following data entry protocols
• Team player willing to support the branch where needed
Professional, reliable, and committed to client confidentiality

Skills and Experience

Whilst previous experience in a similar role is highly regarded, your confident attitude and commitment to exceptional Customer Service across a culturally diverse client base will see you secure this role. To be considered for this exciting opportunity, you must:

• Show a proven ability to convert enquiries into sales using your highly tuned influencing skills and relationship building techniques

• Have exceptional organisational and time management skills

• Have advanced interpersonal and communication skills, both verbal and written, as well as excellent presentation

• Be proficient in computer use with the ability to learn new systems quickly
  

Benefits

In return for the above, we offer;

• Competitive remuneration commensurate with experience

• Extensive training and support

• Our Innovative Wellness Program

• The opportunity to join an award winning, global organisation that really values employees
  

Please note: only short listed candidates will be notified.

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