Guest Liaison

Location: Sydney, Workplace Sydney Salary: AUD Industry Standards

Guest Liaison – Workplace Experience (Sydney)

Location: Sydney CBD
Roster: Monday to Friday | Standard hours 8:30am – 5:00pm, with flexibility for events as required
Work Type: Full Time

FIRST CONTACT

Step into a dynamic role where no two days are the same. As our Guest Liaison, you'll be the face of a premium Sydney workplace — creating seamless, memorable experiences for every guest and team member who walks through the doors.

From managing the flow of the floor to coordinating behind-the-scenes logistics, you’ll be at the heart of operations, making sure everything (and everyone) runs like clockwork.

WHAT YOU’LL DO

In this people-first, operations-focused role, your day could include:

• Coordinating meeting rooms, catering, couriers, and stationery orders across multiple systems

• Managing incoming calls on a rotating roster (fortnightly)

• Assisting walk-ins and responding to enquiries with confidence and clarity

• Overseeing employee and visitor access through our digital security system

• Allocating and managing employee lockers to support hybrid and flex-desk working

• Sorting and distributing daily mail

You’ll take full ownership of the employee & guest journey while supporting the workplace with efficiency and care.

WHAT YOU’LL BRING

You’re polished, proactive, and thrive in fast-moving environments. Whether juggling systems, managing last-minute changes, or setting up for high-profile meetings — you keep calm, stay focused, and deliver with warmth and professionalism.

To thrive in this role, you'll need:
Strong multitasking and time management skills
Confidence using multiple digital systems simultaneously
The ability to think on your feet and pivot priorities quickly
Experience managing executive-level spaces or meetings
A natural sense of pride in your presentation and your space
A genuine passion for helping others and delivering premium service

WHY JOIN FIRST CONTACT?

Consistent Hours – Standard 8:30am – 5:00pm schedule, with flexibility for events when needed
Great Pay – Competitive rates that reflect your talent and contribution
Perks – Monthly rewards and vouchers from top retailers
Corporate Wardrobe – Uniforms provided and dry-cleaned on us
Wellbeing Support – Access to Sonder, our Active Health Partner, offering 24/7 mental and physical health support, wellness tools, and confidential guidance
Growth & Development – Be part of a company that invests in your future
Iconic Workspaces – Work in some of Sydney’s most stunning corporate offices