Business Performance Manager - Plus Fitness
Viva Leisure

THE OPPORTUNITY
Viva Leisure, parent company to Plus Fitness is looking for those interested in stepping across into a Business Performance Manager role located in Sydney HQ. This is a rare opportunity to work closely with the Plus Fitness Franchise network, supporting the growth and performance of both individual clubs and franchisees. As a Business Performance Manager, you’ll be responsible for delivering and supporting national training and education programs, as well as implementing operational processes and systems that drive success across the network.
PLUS FITNESS
Plus Fitness is an Australian-owned company that has been in operation since 1996 and has been recognized with awards for its outstanding performance. The introduction of our 24/7 gym model in 2011 has been a resounding success, resulting in the sale of over 250 franchises across Australia, New Zealand, and Asia. Plus Fitness prides itself on delivering exceptional service, first-class facilities, affordability, and convenience, all of which are the fundamental principles of our business model. A Plus Fitness franchise offers gym-goers everything they need in one location.
In 2020 Viva Leisure acquired Chain Collective Group with the aim to not only grow the fitness franchise brand domestically and internationally but to then also establish itself as a major franchisor in the Australian marketplace. In 2021 Chain Collective Group was created to become the franchising wing of Viva Leisure, under which multiple brands will continue to be developed and grow.
Check us out here - Plus Fitness
KEY RESPONSIBILITIES
Your key responsibilities are to:
- Analyse business data to prepare for support sessions with the franchisees.
- Deliver positive, motivating and effective support sessions that help franchisees grow their business.
- Conduct regular and constructive club visits to ensure facility compliance and provide effective business support.
- Help franchisees to understand key business metrics and work with them to improve their profitability.
- Promote and uphold brand standards across the network.
- Maintain a broad understanding of all aspects of the business and collaborate with team specialists to drive strong results.
- Build a strong business knowledge and assist in resolving outstanding issues effectively.
WHAT WE ARE LOOKING FOR
Our ideal candidate will bring:
- Relevant experience in the fitness industry; multi-site experience is an advantage.
- Effective communicator with the ability to build rapport with business owners and key internal stakeholders.
- Strong commercial and business acumen, with the ability to use data to make informed recommendations.
- Ability to work autonomously and as part of a team.
- Self-motivated and driven to grow the brand and deepen industry knowledge.
- Highly organised, quick to learn, and skilled in time management.
- Exceptional attention to detail.
- Confident in delivering and presenting training to audiences of various sizes.
- Proven success in developing and implementing growth strategies that improve performance outcomes.
YOUR LIFE AT VIVA - PERKS AND BENEFITS
As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. These include Flexible Work Arrangements, 9-day fortnights, great work-life balance, Paid Parental Leave, a national complimentary fitness membership to our brands, compensated parking, drinks, snacks, and paid lunch daily.
To be specific, as a valued member of our team you will receive:
- A free membership to access any of our awesome Club Lime and hiit republic facilities
- Free parking at our local Club Lime Rosebery 350m from the office
- A full kitchen including catering, drinks, snacks and lunch… daily!
- Flexible work options such as a 9-day fortnight, half-day Fridays
- A welcome pack inclusive of corporate clothing, gym bag, Frank Green water bottle and coffee cup
ABOUT VIVA LEISURE
At Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our awesome, affordable, and accessible facilities. Our vision is to be the number one in the industry, benefitting our members, shareholders, franchisees, communities, and employees alike.
As an Australian-owned and ASX-listed company, we offer a diverse range of health and fitness solutions, including big box health clubs, express gyms, high-intensity group training studios, pilates, yoga, aquatics, women's-only facilities, personal training, and more. Established in 2004, our key brands include Club Lime, Hiit Republic, Plus Fitness, GroundUp, and Rebalance. With over 300 facilities across Australia and internationally, including corporate-owned and franchised sites, we're proud to serve diverse communities.
In 2020, Viva Leisure acquired Chain Collective Group to expand our fitness franchise brand both domestically and internationally, establishing ourselves as a major franchisor in the Australian marketplace. In 2021, Chain Collective Group became the franchising wing of Viva Leisure, paving the way for the development and growth of multiple brands.
At Viva, we take pride in being an Employer of Choice. We offer a range of benefits to our employees, including free gym membership, paid parental leave, flexible work options, and ongoing learning and development opportunities. With countless career paths under one roof, the possibilities are endless.
Above all, Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender, and identity is celebrated. We believe in empowering everyone to be themselves, knowing that it's when we embrace our differences that we perform at our best.
Join us on our journey to make health and wellness accessible to all!
ACKNOWLEDGEMENT
Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and well-being of all communities we form part of.
As a company dedicated to promoting health and wellness, we are committed to fostering an inclusive environment within our facilities and workplaces that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples.
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