Group Product Manager

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

Reporting to the CP&TO, the Group Product Manager will lead the strategy, execution, and growth of one of Sonder’s core product lines—with full ownership of the roadmap, commercial performance, and customer outcomes. You’ll work at the intersection of product innovation and purpose, shaping wellbeing and safety products that deliver tangible, life-changing impact for both individuals and workplaces.

This is a unique opportunity to scale a product that truly makes a difference, while playing a critical role in Sonder’s next phase of growth.

What you’ll be doing

• Lead end-to-end product management across a core business line, from discovery through to delivery and iteration.
• Define and maintain a clear, outcome-focused product roadmap aligned with Sonder’s strategic goals.
• Identify high-impact opportunities through research, data analysis, and stakeholder engagement.
• Write clear, actionable user stories and collaborate with design and engineering to bring solutions to life.
• Own product metrics and use performance insights to prioritise and optimise for measurable results.
• Act as a trusted voice in cross-functional planning, ensuring strong alignment across all teams.
• Communicate progress, decisions, and trade-offs to senior leadership with clarity and transparency.
• Contribute to scaling product capability—mentoring team members and enhancing our product practices.
• Champion a user-first mindset while balancing delivery speed, quality, and business value.
• Navigate complexity and ambiguity with confidence, providing clear direction and fostering focus.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• 8+ years of experience in digital product management within fast-moving start-ups or scale-ups.
• Proven end-to-end ownership of complex digital products—from customer discovery and strategy to delivery and iteration.
• Strong analytical and commercial acumen; you’re comfortable diving into usage and revenue data to guide decisions.
• Exceptional collaboration skills—adept at working with cross-functional teams and managing executive stakeholders.
• Experience leading agile teams and driving clarity, speed, and alignment across multiple streams of work.
• Bias for action and results—you thrive in dynamic environments and make progress even amid ambiguity.
• Strong communication skills with the ability to influence at all levels of the business.
• Passion for building tech that genuinely helps people and improves wellbeing outcomes.
• Motivated by Sonder’s mission and excited to shape a new category of health, safety, and wellbeing technology.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success.
• Salary Packaging and novated leasing
• Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.F
• ree coffee on Tuesdays and catered lunch on Thursdays.T
• eam social fund to connect with your team, plus monthly company wide social events. D
• og-friendly office. V
• olunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/"

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

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