Quality Manager

About Us

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

Job Description

We currently have an opportunity for a Quality Manager. Join our Base and Estate Management team and play a key role in providing and developing leadership and direction for the Quality/Risk Program to ensure that it complements the strategic direction, daily operational processes, budget, business direction, and contract deliverable. Reporting to the National Operations Manager, you'll help deliver high-quality outcomes that support our essential services.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

• Ensure that the performance of the QMS is reviewed, updated and planned at intervals to ensure it continuing suitability, adequacy and effectiveness. This will include assessing opportunities and the need for changes to the QMS.
• Ensure that Quality objectives are set by the executive management of the QMS and that these are reviewed regularly.
• Maintain an annual audit schedule - have a sound knowledge of the ISO audit process and expectation of evidence required to support activities.
• Ensure that a document control procedure is implemented and maintained to approve, review and update all changes to critical documents within the scope of the QMS.
• Manage the development and review of quality procedures. Develop training packages in relation to QMS and quality policy and procedures as required.
  
  

What You’ll Bring

• Ability to obtain a Defence security clearance (Australian citizenship is a requirement)
• Tertiary qualifications in quality, risk management or related field.
• Extensive experience working within ISO quality framework, and a clear understanding of ISO9001.
• Understanding of quality and risk management and emerging issues including keeping informed of new developments in best practice quality processes.
• Experience with the facilitation of ISO9001 audits.
  
  

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means To Belong At Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you’ll find real opportunities to advance your career.
• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.
  
  

Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities.