Airport Services Officer

Who are Alliance Airlines?

Alliance Airlines is Australia's leading fly in fly out aviation provider, serving mining, energy and government sectors. With over 1,500 staff, Alliance is unique in owning its entire fleet. Alliance is a leader in the 100-seat jet market, with over 70 aircraft in operation and annual revenues exceeding $600 million. ASX listed and delivering world-class performance, we have operational bases in Brisbane, Rockhampton, Townsville, Cairns, Darwin, Perth and Adelaide.

What's the role on offer?

Based on site at Cape Preston (SINO Iron Airport), this is an exciting full time 12 month contract FIFO opportunity from Perth to join our Ground Handling team as an Airport Services Officer/Ground Handler.

This role is responsible for ensuring safe, timely, and efficient ground handling and airport services for our customers. The successful candidate will work closely with the Airport Management Team and actively comply with company safety and security standards. As an Airport Services Officer/Ground Handler, your responsibilities will include but are not limited to:

• Aircraft ground handling, including receipt and dispatch, baggage and cargo handling (up to 32kgs), and ground communications.
• Check-in and customer service, including AVANTIK system setup, preflight editing, boarding, and disruption management.
• Ground service equipment operations, including safety checks, fueling, and fuel management (subject to training and approval).
• Flight administration, including manifest management, processing of go-show/no-show passengers, and document preparation.
• Compliance with safety, security, OH&S, and environmental regulations, including incident reporting and adherence to company policies.
• Assisting in training for new and existing staff (subject to approval) and supporting other airport bases as required.
  
  

What’s in it for me?

• Full on-site training – Ground/Passenger Handling and Remote Airport Operations
• Aviation Career progression
• Return flights to site from Perth Airport
• Food and accommodation provided onsite
• Novated Leasing for Employees – This enables you to bundle all your car running costs into one regular ongoing tax effective payment. Get more money in your back pocket.
• Salary Packaging – Another option to get more money into your back pocket.
• Discounted Qantas Club memberships.
• Discounted Hotels, Tours and Cruises - Qualify for discounts on just about every type of vacation you can imagine.
  
  

Who we are looking for:

Our ideal candidate will have strong customer service skills, the ability to follow company policies, and a proactive, problem-solving attitude. We are seeking individuals who thrive in a team environment, manage time effectively, and are eager to contribute to the success of Alliance Airlines.

• Strong customer focus
• Physically fit – Able to pass a mine site medical and undergo regular drug and alcohol testing
• Willing to work in extreme conditions – extreme heat
• Ability to comprehend and apply company policies and procedures
• Computer literacy or ability to learn quickly
• Excellent communication skills
• Team-oriented mindset
• Strong time management and problem-solving skills
• Diligent lateral thinker with a 'can do' attitude
  
  

Looking to get into FIFO? Do you have a passion for Aviation?

If the sound of this role excites you, we'd love to hear from you. Hit that Apply button and we will be in touch shortly.

At Alliance Airlines we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.