Senior Credit Officer

Step into a pivotal role where finance meets customer focus at the heart of our Clayton branch.

We’re on the lookout for a detail-driven and customer-focused Senior Credit Officer to step into a key role within our high-performing Finance team – someone who thrives on accountability, communicates with confidence, and delivers results.

At William Adams, your career is more than just numbers – it’s about impact. You’ll be part of a supportive and collaborative finance environment, with the autonomy to own your portfolio and the opportunity to progress within a business that values initiative, trust, and professional growth.

With nearly 100 years as a Caterpillar dealer behind us, this is your chance to be part of a legacy built on precision, performance, and people.

Ready to make your mark in a role where your expertise truly counts?

ABOUT THE ROLE

Reporting to the Company Credit Manager you will effectively manage your own credit ledger from end to end as well as continually communicating with internal and external customers to achieve credit targets. This role will be based in Clayton, working 9am – 5pm.

What a typical day will look like:

• End to end credit processing, including reconciliations, banking and allocations
• Managing your own credit ledger
• Collection of payments and actively pursuing customers for overdue balances by phone & email
• Processing of new application forms via our online portal
• Making recommendations to set up customer accounts with credit
• Reviewing and reinstating credit limits
• Initial escalation contact for Credit Officers

ABOUT YOU

Your tenacity and resilience will set you up for success in this full time, permanent role. You are driven, naturally alert and have an innate ability to spot issues. If you have an interest in new systems and are ready for that next step up in your career this sounds like the position for you.

What key skills, experience & attributes we are looking for:

• Considerable experience with the end to end accounts receivable process
• Ability to meet deadlines & KPI’s
• Strong communication skills, both written and verbal
• Ability to build strong relationships with Internal & External customers
• Demonstrated experience with reconciliations
• A “go getting”, self-motivated, reliable and a proven team player
• Intermediate/Advanced Microsoft Office skills (strong Excel skills)
• Experience with finance systems – Unit 4 (SAP preferred but not essential)

Why work with us?

Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.

You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability.

We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub – our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, Flight Centre + more!

Want to know more? Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.