National Account Manager - Independents
Henkel
Date: 13 hours ago
City: Chatswood, New South Wales
Contract type: Full time

About this Position This role drives strategy and P&L responsibility for Banners and Multi-Store Operators (MSOs) within the Independent Grocery channel for Henkel Consumer Brands. Key tasks include leading range reviews, New Product Development (NPD) launches, Net Revenue Management, and promotional programs. The role manages price increase negotiations, annual investment plans, and both production and financial forecasting. It supports third-party field teams with training and in-store execution, assists the Sales Coordinator and Henkel Field Team, and oversees claims, provisions, accruals, and the month-end process for the Independents Team.
What You´ll Do
What You´ll Do
- Define and execute global, regional, and local account strategies, including annual revenue (KP) and target plans (TP).
- Identify business opportunities and manage business development budgets aligned with account objectives.
- Translate customer strategies into joint innovation roadmaps and drive solution-based selling.
- Lead customer approval processes and implement upstream solution selling initiatives.
- Build and maintain strong, long-term relationships with key accounts, executives, and sponsors.
- Support field teams and optimize local sales processes to align with account strategies.
- Analyze financial KPIs and proactively manage account performance to meet targets (KP/TP, OSG, PC).
- Complete administrative tasks such as sales forecasts, monthly reports, and account strategy updates accurately and on time.
- Minimum of 3 years’ experience in a similar role
- Proficient in Excel with strong PowerPoint presentation skills
- Proven negotiation skills with a strategic mindset
- Ability to manage multiple tasks and deadlines simultaneously
- Strong organizational and communication skills
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Flexible Public Holidays
- Company Products Allocation
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