Technical Customer Support Representative

Join a global healthcare leader and play a hands-on role in supporting life-changing technology.

At Stryker , weâ€re driven to make healthcare better. As one of the worldâ€s leading medical technology companies, we help improve patient outcomes with cutting-edge equipment and dedicated service. If youâ€re detail-oriented, solutions-focused, and love supporting both people and processes—this is the opportunity for you.

As a fixed term Technical Customer Support Representative , youâ€ll provide critical behind-the-scenes support for our sales team and hospital partners. Your focus will be on email-based communication and logistics—ensuring our medical equipment is set up, tracked, and maintained for hospital demos and trials. Youâ€ll be the organiser who makes sure everything runs smoothly, on time, every time.

What Youâ€ll Do

• Manage email enquiries from sales reps and hospital staff around demo equipment needs

• Coordinate the scheduling, delivery, and pickup of demo kits and loan equipment

• Track inventory and ensure equipment is clean, functional, and available

• Liaise with internal teams to resolve issues and ensure timely support

• Maintain accurate records and help streamline processes

What Weâ€re Looking For

• Strong written communication and attention to detail

• Organised, proactive, and comfortable managing multiple requests at once

• Tech-savvy with a customer-first mindset

• Enjoys working behind the scenes to support a teamâ€s success

• Full Australian working rights and availability for full-time onsite work

Why Join Stryker?

• Clear pathways for training, development, and career progression

• Excellent benefits including health, insurance, and wellness perks

• Paid parental leave and volunteer days

• Onsite gym and supportive leadership

• Be part of a collaborative, high-performing global team

How to Apply
Include a few short lines at the top of your CV answering:
“Why do you want to become a Technical Customer Support Representative at Stryker?�

If youâ€re ready to make a difference behind the scenes— apply now and help us deliver healthcare solutions that matter.