SIAM Supply Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Capgemini is seeking a skilled and strategic SIAM Supply Manager to lead the management of supplier relationships within a Service Integration and Management (SIAM) framework. This role is essential in ensuring that Capgemini’s services are delivered effectively, contracts are optimized, and performance is continuously improved to meet business objectives.

Key Responsibilities

• Capgemini Relationship Management: Build and maintain strong relationships with key Capgemini stakeholders. Act as the primary point of contact for all supplier-related communications and issue resolution.
• Contract Management: Oversee the negotiation, renewal, and termination of Capgemini contracts, ensuring alignment with business needs and strategic goals.
• Performance Monitoring: Evaluate supplier performance against agreed service levels and KPIs. Conduct regular reviews and implement corrective actions where necessary.
• Compliance & Governance: Ensure supplier compliance with contractual obligations, regulatory standards, and internal policies. Conduct audits and assessments to verify adherence.
• Risk Management: Identify risks associated with supplier relationships and implement mitigation strategies to minimize business disruption.
• Continuous Improvement: Drive initiatives to enhance supplier performance and value. Promote best practices and continuous improvement across supplier management processes.

Required Skills & Experience

• Proven experience in supplier or vendor management within a SIAM or IT service environment
• Strong contract negotiation and lifecycle management skills
• Ability to monitor and improve supplier performance using SLAs and KPIs
• Knowledge of compliance, governance, and risk management frameworks
• Excellent communication, stakeholder engagement, and problem-solving abilities
• Familiarity with continuous improvement methodologies and ITIL practices
• Proficiency in vendor management tools and Microsoft Office Suite

What You’ll Love About Working Here

• We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.