Talent Acquisition & Onboarding Specialist

Let's talk about this role

The Talent Acquisition and Onboarding Specialist will play a key role in achieving nib's business strategy by supporting the recruitment of frontline roles, assessment centres and the onboarding processes.

Closely working with the Talent, Diversity & Inclusion and Team, you will support the transition of new employees through pre-employment, appointment and nib Academy induction (an onboarding program that you will facilitate) that happens on day 1 into nib before commencing in their assigned teams.

This role will equip new employees with knowledge in the end-to-end employee lifecycle, nib policies and procedures and navigation of employee self-service processes when commencing in their role with nib.

What you'll be involved in:

• Coordinate attraction, recruitment, and selection processes aligned with the Talent Acquisition Strategy
• Design and implement assessment centres tailored to frontline roles
• Support candidates and leaders throughout the onboarding process, ensuring a smooth transition for new hires
• Facilitation and face to face delivery of induction and/or onboarding for new employees
• Provide exceptional candidate care management, creating an inspired experience for prospective employees and future talent that aligns with nib's diversity and inclusion principle

Let's talk about you

The successful candidate will have 3+ years of proven recruitment experience (agency or internal recruitment), specialising in sourcing top talent for various customer service roles. A background running assessment centres is highly desired.

You will be confident to facilitate onboarding days, engaging new hires, delivering key information clearly, and creating a welcoming, supportive first experience.

Your passion for diversity and inclusion enables you to create an inclusive and fair experience for all candidates, while your experience working closely with hiring managers and onboarding specialists ensures a seamless and positive candidate journey-key to your success in this role.

What we'd love to see:

• Highly organised and detail-orientated
• A strong critical thinker with the ability to analyse complex situations, solve problems strategically, and make informed decisions under pressure
• Familiarity with using data analytics to drive recruitment and onboarding decisions
• Familiarity with various recruitment technologies and platforms, including social media and networking tools
• Strong understanding of employer branding and its impact on talent acquisition

At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We're always on the lookout for curious individuals who will add to the culture at nib Group - so if this role resonates with you, please apply!

Let's talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities. helping members and travellers make more informed healthcare decisions and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let's talk about diversity, equity and inclusion

We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles.

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at [email protected].

Let's talk about working at nib

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers.

Other benefits to support you at work (and play) include:

• New starter benefit to help set up a functional home workspace
• 50% discount on employee health insurance + 35% off travel insurance
• The opportunity to give back to the community through paid leave for volunteering through nib Foundation
• Access to our nib Well Program and corporate fitness discounts
• Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits
• 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.

Here's what to expect during our recruitment process: After applying, you'll receive an email confirmation. Within 1-2 weeks, you'll get an update on your application status. If you progress to the next stage, a Talent Acquisition team member will call you to discuss the role, your motivations, and your career history in more detail.