Credit Officer

About The Role

At Megaport, our Finance team plays a key role in supporting a fast-growing global business - and right now, we’re looking for an experienced Credit Officer to join our high-performing Accounts Receivable function.

Due to internal movement, this opportunity will see you take ownership of a customer ledger segment and work closely with both internal and external stakeholders to manage overdue accounts, resolve issues efficiently, and provide outstanding service. You’ll be joining a collaborative global team, supported by an experienced Team Lead, where your input is valued and your ideas can help shape our processes.

If you’re someone who enjoys balancing attention to detail with strong relationship management, and you’re comfortable in a fast-paced, ever-evolving environment — we’d love to hear from you.

We’re a global tech company with a strong Finance team that values precision, initiative, and collaboration. You’ll work in a dynamic, supportive environment where your expertise will make a real impact, and where growth and learning are part of the journey.

What You'll Be Doing

• Managing a portfolio of customer accounts and following up on overdue balances.
• Investigating and resolving billing queries in collaboration with internal teams and customers.
• Reconciling accounts and ensuring accuracy across receivables.
• Applying and improving existing collection processes.
• Building strong relationships with stakeholders across Finance, Customer Support, and Sales.
• Assisting with daily operations such as bank receipting, bill runs, and general finance tasks.

What We're Looking For

• 5+ years of experience in credit, collections, or accounts receivable
• Strong communication and stakeholder management skills
• Proven experience resolving issues and maintaining accurate records
• ERP experience (Microsoft Dynamics a bonus)
• Comfortable working across time zones with global teams
• Experience in a multi-currency environment preferred
• Intermediate Excel skills

What We Offer

• Flexible working environments
• Birthday Leave, 12 weeks parental leave, and 5 days of study leave.
• Free, barista-made coffee
• Creative, fun, and contemporary workspaces
• Motivated team of industry experts and plenty of learning opportunities
• Celebrated success with internal awards programs
• Health and wellness program

If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected]

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.