Sales Development Representative - Retail

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

The Opportunity

As a Sales Development Representative (SDR) focused on the retail sector, you'll play a pivotal role in Podium's mission to modernise how local businesses grow. Acting as the first point of contact for prospective retail customers, you'll introduce them to Podium's suite of business-critical SaaS tools that help drive foot traffic, manage online reputation, and streamline customer communications.

Whether it's a boutique retailer, a multi-site chain, or a local store trying to compete online, you'll be on the frontlines sparking interest, uncovering pain points, and qualifying leads that are ready to see how Podium can transform their customer experience. Most of the time, we're exactly what they've been looking for.

We're also committed to growing our sales team from within. This role offers a clear progression path into an Account Executive position, with coaching, enablement, and hands-on mentorship designed to help top-performing SDRs step into closing roles. If you're hungry to grow your career in tech sales, this is the launchpad.

What Your Day Will Look Like

• Prospect into the retail sector to generate and qualify leads, creating sales-ready opportunities for the Account Executive team.
• Make high-volume outbound cold calls and emails to owners, operators, and decision makers in retail businesses.
• Initiate the sales process by educating prospects on how Podium can address retail-specific challenges (e.g., customer reviews, missed messages, SMS marketing).
• Exceed monthly quotas for qualified demos, pipeline creation, and opportunity generation.
• Collaborate closely with Account Executives to schedule product demos and ensure a smooth handoff.
Log and manage pipeline activity in Salesforce, maintaining accurate data and notes

What You Bring

• A strong interest in engaging with small and medium-sized retail business owners.
• Excellent verbal and written communication skills. You're confident, persuasive, and personable.
• A driven, self-motivated attitude with the resilience to thrive in a high-volume outbound environment.
• Demonstrated success meeting or exceeding KPIs in previous roles.
• Experience in retail, or technology sales and a passion for helping similar businesses grow.
• A desire to launch or grow your career in tech sales, with a learning mindset and coachable attitude.

What we bring:

• Real growth and career development opportunities, we're still young in Australia with plenty of room to grow.
• A unique product that makes an actual impact on the local businesses you love and support.
• Attractive base + super and commissions package - uncapped earnings.
• Equity/stock options for all employees - 'Be a Founder' and be rewarded as one at Podium.
• A generous $600 monthly 'Benefits & Wellbeing' allowance, spent how you please
• Free snacks and drinks, which are always stocked up.
• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers, a cocktail bar and a brand new Podium Australia HQ.