Facilities and Administration Lead

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

We’re looking for a proactive and experienced Facilities and Administration Lead to take ownership of day-to-day office operations and ensure a safe, functional, and welcoming environment for our people and visitors.

Reporting to the Business Support and Facilities Supervisor, you’ll manage a small team of both onshore and offshore staff, oversee the head office front-of-house operations, vendor coordination, compliance tasks, and support office events and ad hoc projects.

Key Responsibilities

• Lead and support the front-of-house and facilities team (onshore & offshore)

• Manage daily operations including reception overflow, maintenance, access, and supplies

• Coordinate with vendors for services, repairs, and events

• Ensure compliance with safety standards, conduct regular floor walks, and manage reporting

• Oversee recurring facilities tasks including lease billing, office moves, catering, and audits

• Raise purchase requests, code invoices, and manage supplier relationships

• Facilitate travel bookings, camp bookings, and support corporate event set-ups

• Communicate office updates via internal platforms (e.g., Viva Engage)

• Employee Support: Respond to employee queries related to facilities/office issues.

• Process Improvement: Identify opportunities to optimize Facilities workflows, support Facilities initiatives, including system implementations and change management programs.

What We’re Looking For

• 3+ years in facilities, office coordination, or similar roles

• Strong customer service and stakeholder engagement skills

• Strong organizational and multitasking abilities.

• Proven experience managing a small team

• Solid understanding of OH&S requirements and building operations

• Confident using systems like Gallagher, SAP, Ariba, and Microsoft Office

• Ability to manage multiple priorities in a dynamic environment

• Excellent communication and problem-solving skills.

• Attention to detail and ability to maintain confidentiality.

Why Join Us?

• Lead a critical function within a collaborative, high-performing team

• Enjoy variety in your role with the chance to make a real impact

• Be part of a modern office in a central CBD location

Equal Employment Opportunity Statement for Australia:

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Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

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