IT ADMINISTRATOR

Location: Canning Vale

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What you can expect

The IT Administrator is responsible for deploying, configuring, maintaining, and monitoring hardware and software systems to ensure optimal performance and availability across the organisation.

• Plan, install, configure, maintain, and update physical and virtual machines, NAS/SAN storage systems, and backup solutions.
• Proactively monitor backend infrastructure and network services in real-time.
• Develop and maintain IT documentation, and support the implementation of internal IT policies and procedures.
• Liaise with stakeholders, suppliers, service providers, and vendors across the business.
• Manage and enforce security protocols including network, web, email, and endpoint security.
• Diagnose, troubleshoot, and resolve hardware and software issues related to servers, workstations, and communication infrastructure.
• Manage, prioritise, and escalate support requests via a ticketing system, adhering to service level agreements (SLAs).
• Perform regular patch management and apply OS/application updates in a timely and controlled manner.
• Deploy and manage Microsoft desktop products and services (M365, SharePoint, Teams, OneDrive).
• Administer third-party software using Microsoft SCCM.
• Configure and manage mobile devices via Microsoft Intune MDM.
• Test newly requested software for compatibility with the organisation’s standard operating environment (SOE).
• Schedule and monitor backups, and conduct test
  
  

What You Will Bring Skills

• Strong knowledge of Windows 10/11 operating systems.
• Advanced skills in deploying and managing client hardware and software (workstations, laptops, mobile devices, etc.).
• Excellent communication skills with a proactive, solutions-focused approach.
• Creative problem-solving abilities, open-mindedness, and an awareness of cost-efficiency.
  
  

Qualification & Experience

• Industry certification (e.g., Microsoft AZ-900, CompTIA A+) or a degree in Information Technology or a related field.
• 2 - 3 years of experience in IT support, system configuration, hardware/software maintenance, and incident/problem analysis.
  
  

What we offer The function enables you to become part of the team of ROSEN Asia Pacific, an organization that serves the Oil and Gas industry with state-of-the-art technologies.

You will work with a nationaland international, dynamic and service-minded team that continuously strives for marketleadership in the industries we serve. Others benefits package that we offer :

• Competitive benefits package
• Flexible working hours arrangement
• Development opportunities in your career growth
• An open corporate culture in which it is fun to contribute its own ideas and commitment.
  
  

For further information please visit our website: www.rosen-group.com

Who we are The ROSEN Group is a leading global provider of cutting-edge solutions in all areas of the integrity process chain. Since its beginnings as a one-man business in 1981, ROSEN has grown rapidly and is today a technology group that operates in more than 110 countries with over 4,000 highly qualified employees.

ROSEN’s products and services:

• Inspection of critical industrial assets to ensure reliable operations of the highest standards and effectiveness
• Customized engineering consultancy providing efficient asset integrity management
• Production and supply of customized novel products and systems
• Market-driven, topical state-of-the-art research and development providing “added-value” products and services
  
  

For more information about the ROSEN Group, go to www.rosen-group.com.

Do you have any questions?

Sarah Roslan

Recruitment