Homelessness Case Manager (Identified Position)
The Salvation Army Australia
Date: 11 hours ago
City: Cessnock, New South Wales
Contract type: Part time
Number Of Positions Available
2
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. We believe in dignity, respect, and that everyone deserves a safe, secure, and affordable home. Our services support adults and families with children, offering accommodation, case management, assertive outreach, financial assistance, and community connection services.
About The Role
We are seeking a dedicated and compassionate Case Managers to join our team and work directly with Aboriginal and/or Torres Strait Islander men, particularly those transitioning from custody or alcohol and drug rehabilitation services, who are at risk of homelessness. This role will focus on providing tailored, hands-on case management to help men overcome challenges and find stable housing solutions. You will be instrumental in empowering these men to build better futures through social inclusion, community engagement, and access to the support services they need.
Based in Cessnock, NSW, we have two Max Term, 12-month positions available: one for 2 days a week and one for 5 days a week. Both positions report to the Team Leader.
This position is open to Aboriginal and Torres Strait Islander applicants only, TSA considers that being of Aboriginal or Torres Strait Islander descent is a genuine occupational qualification under s 14 of the Anti-Discrimination Act 1977 (NSW).
You will successfully
You will have
For Award Based Roles
Compensation is in accordance with SCHADS Crisis Assistance and Supported Housing Lvl 4
How To Apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Aboriginal and Torres Strait Islander Identified
Applications are submitted via the online APPLY button.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
2
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. We believe in dignity, respect, and that everyone deserves a safe, secure, and affordable home. Our services support adults and families with children, offering accommodation, case management, assertive outreach, financial assistance, and community connection services.
About The Role
We are seeking a dedicated and compassionate Case Managers to join our team and work directly with Aboriginal and/or Torres Strait Islander men, particularly those transitioning from custody or alcohol and drug rehabilitation services, who are at risk of homelessness. This role will focus on providing tailored, hands-on case management to help men overcome challenges and find stable housing solutions. You will be instrumental in empowering these men to build better futures through social inclusion, community engagement, and access to the support services they need.
Based in Cessnock, NSW, we have two Max Term, 12-month positions available: one for 2 days a week and one for 5 days a week. Both positions report to the Team Leader.
This position is open to Aboriginal and Torres Strait Islander applicants only, TSA considers that being of Aboriginal or Torres Strait Islander descent is a genuine occupational qualification under s 14 of the Anti-Discrimination Act 1977 (NSW).
You will successfully
- Provide client-centred case management support tailored specifically to the needs of Aboriginal and/or Torres Strait Islander men, especially those transitioning from custody or rehabilitation services.
- Lead and facilitate the Brothers Healing Program, a program focused on the unique needs of men, including setup, delivery, participant assessments, and ensuring compliance with all government requirements.
- Develop and maintain individualised case plans that align with each client’s background, goals, and evolving needs.
- Ensure all interactions are culturally safe and non-discriminatory, prioritising respect, dignity, and individual rights in your approach.
- Coordinate wraparound support services to ensure the men you work with receive the comprehensive, sustainable support they need to achieve long-term success.
You will have
- Tertiary or other qualifications within community services, social work or related discipline (Minimum Certificate IV, Diploma, or working toward a degree)
- A commitment to empowering men to build independence, resilience, and stronger community connections.
- Knowledge of services and supports that specifically address the needs of men affected by the criminal justice system, AOD use, or housing instability.
- Solid level of experience (minimum 2+ years) in the implementation of case management and systems for disadvantaged and/or complex needs clients.
- Drivers Licence
- Working With Children’s Check
- Experience of working within an inclusive practice, including with people from culturally and linguistically diverse backgrounds, LGBTQIA+, women, men & families is highly desirable.
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering’ in Salvos initiatives;
- Flexible (add hybrid WFH if applicable) working arrangements, access to Fitness Passport and consumer discounts;
- Access to EAP and health & wellness initiatives
- Ongoing training and development opportunities that enhance on the job skills and proficiency;
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
- Sorry Business and Ceremonial leave (up to 10 days)
- Seek STAR Award winner or Best Diversity Equity and Inclusion Initiative (Aboriginal and Torres Strait Islander Recruitment and Retention Working Group)
- Becoming part of our Burra Burra Network – a pastoral care network where regular group and topic-specific yarning circles are hosted to bring an awareness of the support and opportunities available
- Compassionate Leave - All full and part time employees are entitled to two days paid Compassionate Leave on each occasion it is required
- Message Stick - quarterly newsletter update from the Territorial Aboriginal and Torres Strait Islander Team for those who are interested in our work and engagement with First Nations communities, including current and upcoming activities.
For Award Based Roles
Compensation is in accordance with SCHADS Crisis Assistance and Supported Housing Lvl 4
How To Apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Aboriginal and Torres Strait Islander Identified
Applications are submitted via the online APPLY button.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
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