Test Lead

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety

Annual Salary Range: Commensurate with Experience

Employment Type: Ongoing - Full-Time

Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home

Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds? Are you excited about the challenge of balancing customer desirability with business viability, technology feasibility and broader business strategy to deliver exceptional experiences? If so, we have an incredible opportunity for you!

We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member, you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform. You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations.

Your team is part of the Technology division, a team that are truly collaborative and passionate, and work closely together to deliver outcomes that positively transform the way our customers use our services.

About the Opportunity

The Test Lead -Experiences is responsible for leading the end-to-end testing function across customer-facing digital channels, including websites and mobile applications, within agile teams. This role ensures high-quality user experiences through the delivery of effective manual and automated test strategies that align with Agile delivery practices and digital product roadmaps.

Working closely with cross-functional delivery teams, product owners, designers, developers, and automation specialists, the Test Lead drives planning, execution, and reporting of functional, usability, accessibility, and cross-platform compatibility testing. The role also mentors QA analysts and coordinates quality activities across delivery streams, ensuring testing is aligned to business and customer expectations

• Test Delivery: You'll lead test planning across web and mobile apps, defining scope and coverage based on user journeys and requirements. You develop repeatable test plans and ensure test environments are properly configured. You also manage manual and automated testing across devices and platforms to deliver a consistent, high-quality experience.
• Leadership & Stakeholder Engagement: You'll provide leadership and daily guidance to testers on digital projects, mentoring junior analysts and supporting QA capability uplift. You work closely with product owners, developers, designers, and analysts to align testing with acceptance criteria, design intent, and business value.
• Continuous Improvement: You'll handle defect triage, share clear updates on risks and progress, and drive best practices in accessibility, responsive design, and automation. You stay current with new tech to strengthen testing frameworks.

About you

You're a seasoned testing professional with over five years' experience in software testing, including at least two years in a Test Lead role.

You bring strong expertise across web and mobile platforms (iOS/Android), with a deep understanding of responsive design, cross-browser compatibility, and accessibility standards like WCAG 2.1.

You're well-versed in Agile delivery and thrive in collaborative, cross-functional teams. With hands-on experience using tools such as Azure DevOps, TestRail, or Zephyr, you effectively manage testing processes and defect tracking.

You lead by example in promoting ethical behaviour and integrity, actively supporting privacy, data security, fraud prevention, and a strong risk culture.

You're committed to continuous improvement-whether it's through test automation exposure, accessibility testing certifications, or working closely with UX/UI designers and Figma-based handoffs.

Your curiosity keeps you exploring emerging tools like Selenium, Appium, and BrowserStack, and you bring a proactive, quality-first mindset to every stage of delivery.

Our culture

Innovation powers progress, but it doesn't come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we're proud our workforce reflects the community we work for.

What we offer

• Salary packaging, Fitness Passport & discounts to hundreds of retailers
• Opportunities for professional and personal development
• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave

How to apply

We encourage applications from people of all genders, backgrounds and communities.

If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

Please submit your application via the "Apply" button.

For a copy of the Position Description please email [email protected]

Unfortunately, applications cannot be accepted via this email.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.