Administrator - Helpdesk Operator

• Work life balance & family friendly hours
• Clear career growth opportunity
• Great Team Culture

From oil rigs to goldmines and everything in between, Delta Facilities Management delivers asset management, maintenance and construction services in some of Australia’s most beautiful but least hospitable locations. We thrive on the challenge of getting the seemingly impossible done, and doing it safely.

• Cannon Hill Location
• Monday - Friday (09:00 am - 17:00 pm)
• Responsible for providing administration support to our portfolio of sites and are maintained to a high standard
• Perform site-specific service desk duties with clients ranging from Defence, Department of Education and Utilities
• Monday to Friday Role – working between the hours of 9 am -5:00 pm
• Entering customer service requests in relevant FM Software
• Answer phone calls and emails in a timely manner
• Perform Administrative duties involving reporting and general correspondence
• Provide high quality customer service

• You will preferably have experience working in a role with high volume, complex bookings/requests
• Experienced with Microsoft Office Suite.
• Excellent problem solving and analytical skills
• Experience in the provision of superior customer service
• Highly organised with strong attention to detail and initiative and hardworking
• A strong desire to work collaboratively within a team and ability to work autonomously
• Follow all Health and safety guidelines

• 12 weeks of paid parental leave for primary carers
• Access to a wide variety of training and development
• Clear career paths and support to achieve your goals
• Personal and site-based recognition programs
• Immediate access to 100+ retail discounts accessible from your mobile