Campus Control Room Officer-Deakin Uni- FT
Downer
Date: 10 hours ago
City: Geelong, Victoria
Contract type: Full time
About Us
At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.
About The Team
Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.
Job Description
We currently have an exciting opportunity for an energetic, and enthusiastic customer and safety-focused Campus Control Room Officer. Reporting to the Security Manager, the purpose of the Security Officer position is to provide for the safety and security of persons, premises, and assets of the site, whilst providing exceptional customer service to all our customers and stakeholders.
The Security Officer Responsibilities Include (but Not Limited To)
Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.
To apply online please click the ‘apply’ button below.
At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.
About The Team
Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.
Job Description
We currently have an exciting opportunity for an energetic, and enthusiastic customer and safety-focused Campus Control Room Officer. Reporting to the Security Manager, the purpose of the Security Officer position is to provide for the safety and security of persons, premises, and assets of the site, whilst providing exceptional customer service to all our customers and stakeholders.
The Security Officer Responsibilities Include (but Not Limited To)
- Provide exceptional customer service to all stakeholders
- Conduct regular foot patrols of the site and its assets
- Perform unlock and lock up of access points within the site
- Monitor, control and maintain CCTV, access control and BMS systems
- Operation of fire systems
- Incident response, resolution, and reporting
- Management of contractors and visitors onsite
- Minimum 2 years security experience (Control Room experience highly regarded)
- VIC Security Licence (Must include Control Room and Monitoring accreditation)
- Current First Aid & CPR
- Current knowledge of work health and safety and risk management practices
- Knowledge of current industry standards and requirements
- Proven experience in emergency response procedures
- Highly developed customer service skills
- Excellent written and oral communication skills
- Previous experience in operation of systems within a Control Room environment (including but not limited to) CCTV, Access Control and BMS (Intergriti and Avigilon experience highly regarded).
- Proven ability to understand, interpret and follow policies, procedures, and instructions
- High level of computer skills (including all Microsoft products)
- Working with children card or willing to apply for one
- Supportive and inclusive culture focused on innovative service delivery
- A professional and safe working environment
- Access to employee benefits and entitlements
- An Employee Assistance Program (EAP) that is available to employees and their families
- Emphasis on learning and development
- We pay 3% above award rates
- You get a long weekend every fortnight (Burwood/Control only)
- You get seven days off every fortnight
Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.
To apply online please click the ‘apply’ button below.
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