Customer Services Library Assistant
Careers at Council
Date: 12 hours ago
City: Hornsby, New South Wales
Contract type: Intern
Hornsby, New South Wales
Description
Customer Services Library Assistant - Permanent Part Time (18 hrs/week)
Wanting to start your library career? This position offers a challenging and rewarding opportunity for a customer focused, flexible and organised person who loves problem solving to join our customer service team.
Salary
$29,554 to $32,945 per annum (based on 18 hours per week), plus superannuation. Appointed salary in this range will be based on skills, qualifications and experience
About Us
At Hornsby Shire Council, we offer more than just a job. We are a community where everyone plays a vital role in creating a positive culture while delivering meaningful work with a real impact. We are inclusive and flexible and champion your professional growth. Join us in building our Shire for the future and be part of a team that values your individuality and empowers you to contribute to something greater. Find out more about working at Hornsby Shire Council
About The Role
Your new role is an operational position that relies heavily on team work and requires that work be prioritised according to customer need. The customer services team supports library and information services by assisting with the provision of efficient and effective information and
circulation services.
The Customer Services Library Assistant position has the following major components:
The Customer Services Library Assistant position requires an enthusiastic, customer oriented person who has good communication skills. Current enrolment in an approved course in Library Studies is the minimum qualification for the position. The ability to be an effective member of a team is critical to the success of this role, as is accuracy and attention to detail, and the ability to meet deadlines. In your new role you will;
Current enrolment in an approved course in Library Studies is the minimum qualification for this position. A current Working with Children check is required.
Please note that unsuccessful applicants deemed suitable in the recruitment process may be considered for a casual position
Benefits Of Working With Us
We offer more than just a job, we understand the importance of a work-life balance and are proud to
Offer a Range Of Benefits
Please visit our website
Apply for this role
Visit site
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Description
Customer Services Library Assistant - Permanent Part Time (18 hrs/week)
Wanting to start your library career? This position offers a challenging and rewarding opportunity for a customer focused, flexible and organised person who loves problem solving to join our customer service team.
Salary
$29,554 to $32,945 per annum (based on 18 hours per week), plus superannuation. Appointed salary in this range will be based on skills, qualifications and experience
About Us
At Hornsby Shire Council, we offer more than just a job. We are a community where everyone plays a vital role in creating a positive culture while delivering meaningful work with a real impact. We are inclusive and flexible and champion your professional growth. Join us in building our Shire for the future and be part of a team that values your individuality and empowers you to contribute to something greater. Find out more about working at Hornsby Shire Council
About The Role
Your new role is an operational position that relies heavily on team work and requires that work be prioritised according to customer need. The customer services team supports library and information services by assisting with the provision of efficient and effective information and
circulation services.
The Customer Services Library Assistant position has the following major components:
- Ensure the provision of quality customer services
- Assist in delivering a positive customer experience
- Assist in the maintenance of the collection to ensure it meets community needs
- Provide assistance with the use and troubleshooting of library software and equipment
- Promote library services and programs
- Current enrolment in the Diploma of Library and Information Studies or its equivalent, or a degree course in Library and Information Science, approved by ALIA
- Demonstrated customer service skills.
- Good oral and written communication skills
- Ability to work independently and as a member of a team
- Demonstrated ability to provide technology support to customers of all ages.
- Ability to prioritise tasks and problem solve
- NSW Working with Children Check clearance
The Customer Services Library Assistant position requires an enthusiastic, customer oriented person who has good communication skills. Current enrolment in an approved course in Library Studies is the minimum qualification for the position. The ability to be an effective member of a team is critical to the success of this role, as is accuracy and attention to detail, and the ability to meet deadlines. In your new role you will;
- Be interested in assisting the community
- Be flexible and co-operative approach to work with good problem solving skills
- Have enthusiasm for working in a public library
- Have a commitment to continuous learning
Current enrolment in an approved course in Library Studies is the minimum qualification for this position. A current Working with Children check is required.
Please note that unsuccessful applicants deemed suitable in the recruitment process may be considered for a casual position
Benefits Of Working With Us
We offer more than just a job, we understand the importance of a work-life balance and are proud to
Offer a Range Of Benefits
- Flexible working opportunities, such as 9-day fortnight for full time permanent and temporary fixed term employees, hybrid work arrangements, part time and job share work opportunities
- Generous leave provisions, including:
- Long Service Leave after 5 years (transferable between Councils)
- Parental Leave (up to 22 weeks)
- Health & Wellbeing Leave
- Employee Health and Wellbeing Program, as well as Fitness Passport and annual flu
- vaccinations
- Employee Assistance Program
- Professional Development Opportunities
- Employee recognition scheme
- Motor vehicle novated leasing and salary sacrifice opportunities
- Social Club
- Long Service Awards
Please visit our website
Apply for this role
Visit site
Share
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